Senior Product manager
 Microsoft | |
 United States, Washington, Redmond | |
 Sep 14, 2025 | |
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OverviewMicrosoft Clarity is a free user behavior analytics tool that helps developers and product teams understand how users interact with their websites and apps through session replays, heatmaps, and AI-powered insights. Our mission is to empower teams to build better digital experiences by making user behavior transparent, actionable, and privacy-respecting.We operate like a startup within Microsoft, fast-paced, data-driven, and deeply customer-focused. We're looking for a passionate and strategic product leader to own and evolve the user experience across Clarity's core surfaces. As a seasoned Senior Product Manager on the Clarity team, you will lead the end-to-end user experience strategy, from vision to execution. You'll work closely with design, engineering, marketing, and data science to craft intuitive, delightful, and impactful experiences that help users derive insights and take action.You'll be responsible for defining product scenarios, prioritizing features, and driving execution across teams. You'll also be expected to analyze usage patterns, identify friction points, and propose UX improvements that drive engagement, retention, and growth. As the digital landscape rapidly evolves with the rise of AI and conversational interfaces, this role will also play a critical part in shaping how Clarity defines and adapts to new modes of interaction. You will lead the user experience vision to ensure Clarity not only meets today's needs but also anticipates tomorrow's opportunities in an AI-driven world. Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
ResponsibilitiesDefine and own the user experience strategy for Microsoft Clarity across web and mobile platforms.Lead product discovery efforts, including customer interviews, usability testing, and competitive analysis.Translate customer needs and behavioral data into clear product requirements and UX flows.Collaborate with design and engineering to deliver high-quality, scalable, and accessible experiences.Drive telemetry instrumentation and experimentation to validate hypotheses and measure impact.Partner with marketing and support to ensure successful launches and customer onboarding.Advocate for user-centric design and inclusive product development practices.Represent Clarity in cross-org initiatives and contribute to broader product strategy. | |