Quality Control Analyst - (Remote North Carolina)

This is a remote role that may only be hired in the following location: North Carolina.

As a first line of defense risk professional, this position is responsible for supporting first line Business Unit (BU) partners within Enterprise Technology & Operations to ensure completeness accuracy of key risk data, adhering to the Bank's Risk Appetite and Corporate Strategy. Ensures the timely tracking and reporting of business risks and controls across all risk types. Supports the execution of risk policies, standards, procedures and/or program requirements. May assist in the communication between the business, the 2nd & 3rd line, and regulators.

• Data Validation - Performs routine validation of procedures, submissions of attestations, and risk data to ensure completeness and accuracy of risk reporting to leadership, boards, committees, and regulators. Provide detailed documentation of validation process to aid in accurate reporting of validation activities.
• Project Management - Ensure accurate and complete documentation, timely completion of all quality control functions and the production of relevant reporting to ET&O stakeholders and leadership.
• Business Risk & Controls Knowledge and Expertise - Develops an understanding of the complexities inherent in the organization's business environment, including industry markets, products, services, client-base and competitive landscape. Aids cross-functional teams to assess the impact of external factors including regulatory changes, market disruptions or business operations and strategy.
• Risk Program Execution - Supports the implementation and maintenance of the BU's risk management framework. Aids in the regular maintenance of policies, standards and procedures that support risk program execution. Tracks in the resolution of issues across the organization, ensuring timely escalation and remediation. Produces regular metric-focused and thematic updates that detail the effectiveness of issue remediation efforts. Coordinates with other functions (i.e. Compliance, 2LOD) to ensure alignment with broader risk management and governance objectives.
• Regulatory Engagement - Supports regulatory inquires, examinations, and audits in collaboration with internal stakeholders. Coordinates regulatory submissions, response, and report requirements, ensuring accuracy, completeness, and timely submission.
• Risk Governance & Reporting - Maintains risk reporting frameworks, dashboards and metrics to provide senior management with timely and actionable insights into risk profile and risk management activities. Prepares regular risk reports and presentations summarizing key risk indicators, risk trends, emerging risks, and risk mitigation efforts for financial and non-financial risk stripes.

Bachelor's Degree and 1 years of experience in Financial Services, First Line Risk Management, Enterprise Risk or Operational Risk

OR

High School Diploma or GED and 5 years of experience in Financial Services, First Line Risk Management, Enterprise Risk or Operational Risk

License or Certification Type: CRCM, PMP, CERP, CAMS; ISACA CISA, ISACA CRISC - preferred

Preferred Qualifications:

• SQL, Python, SharePoint, MS Excel, PowerPoint, Word,
• Knowledge of advanced data validation techniques,
• Detail -oriented with excellent communication, documentation and organizational skills,
• Knowledge of risk techniques, practices, and control frameworks,
• Knowledge of various banking and government regulatory requirements and processes,
• Knowledge of regulatory guidance pertaining to enterprise risk and operational risk,
• Ability to work effectively with associates, senior management, and various

• Current contractor/contingent worker for First Citizens Bank

Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.