Operations Manager

Planning & Delivery introduction

Planning & Delivery (P&D) supports ASML's growth trajectory, resolving challenges caused by strong growth in volume and complexity in our systems.

Within ASML, Planning & Delivery is an unbiased party, balancing demand and requests from customers against a stretched, however realistic view on our capability while also facilitating all good flows in a compliant and cost-effective way. This is done transparently and in close collaboration with all internal P&D interfaces, including all ASML factories worldwide.

The Delivery team oversees replenishment (inbound), service and packaging logistics

This role of Operations Management sits in the Replenishment and Field Service Hub teams

Role and Responsibilities

• Management and oversight of ASML's service providers for warehousing, and Field Service Hub to a master service level agreement, including service and cost metrics
• Manage local 3PL relationships, supporting weekly business reviews
• Establish daily process which seamless support business workflow
• Manage escalation process ensuring business continuity relating to availability of materials that are reflected in our WMS
• Define, drive and deliver optimization projects in this domain to drive cost down, material availability up and/or performance up
• Overseeing all operations in the Replenishment Hub by reviewing service level agreements, KPI's, and order fulfillment
• Generating reports on key performance indicators (KPIs) such as inventory turnover, order fulfillment time, and safety incidents

Education and experience

• 5+ years' experience in managing global supply chain network, overseeing logistics and warehousing operations and managing 3PLs
• Experience in internal and external warehouse and transportation management working with logistics providers.
• Experience using SAP for inventory management and warehousing processes
• Experience with complex supply chains with strong engineering focus.
• Leadership experience & managing senior stakeholders
• Experience with Project Management & Process Standardization
• Experience working in matrix organization with regional and global responsibilities
• Background within the Semiconductor industry is preferred.
• University background: Bachelor's Degree preferred or 7 years' experience in Operations

Skills

Working at the cutting edge of technology, you willalways have new challenges and new problems to solve - and working together is the only way to do that. You won't work in a silo. Instead, you'll be part of a creative, dynamic work environment where you will collaborate with supportive colleagues. There is always space for creative and unique points of view. You'll have the flexibility and trust to choose how best to tackle tasks and solve problems.

To thrive in this job, you will need the following skills:

• Entrepreneurial mindset that thrives in an environment where you own process development, adoption and control.
• Ability to quickly comprehend the ASML organization and ecosystem.
• Thorough and rigid understanding of complex supply chains and the various drivers of the plan.
• Ability to manage uncertainty and maintaining flexibility to respond to changing customer and product requirements
• Translate feedback from internal stakeholders to continuously improve ASML's and service providers ways of working
• Strong interpersonal skills; to manage internal stakeholders and service providers
• Strong Customer Focus & strong Business Acumen.
• Ability to think both globally and locally

Additional Responsibilities for Wilton Site:

• There may be potential for possible exposure to strong magnetic fields, high voltage and currents

Diversity & Inclusion

ASML is an Equal Opportunity Employer that values and respects the importance of a diverse and inclusive workforce. It is the policy of the company to recruit, hire, train and promote persons in all job titles without regard to race, color, religion, sex, age, national origin, veteran status, disability, sexual orientation, or gender identity. We recognize that diversity and inclusion is a driving force in the success of our company.

ASML is an Equal Opportunity Employer that values and respects the importance of a diverse and inclusive workforce. It is the policy of the company to recruit, hire, train and promote persons in all job titles without regard to race, color, religion, sex, age, national origin, veteran status, disability, sexual orientation, or gender identity. We recognize that diversity and inclusion is a driving force in the success of our company.

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ASML provides reasonable accommodations to applicants for ASML employment and ASML employees with disabilities. An accommodation is a change in work rules, facilities, or conditions which enable an individual with a disability to apply for a job, perform the essential functions of a job, and/or enjoy equal access to the benefits and privileges of employment. If you are in need of an accommodation to complete an application, participate in an interview, or otherwise participate in the employee pre-selection process, please send an email to USHR_Accommodation@asml.com to initiate the company's reasonable accommodation process.

Please note: This email address is solely intended to provide a method for applicants to initiate ASML's process to request accommodation(s). Any recruitment questions should be directed to the designated Talent Acquisition member for the position.