Automation Engineer, Mid

Key Role:

Join our team focused on automating and optimizing our cloud service desk operations. Work with tools such as Jira Service Manager and Confluence, as part of our Atlassian suite, while also leveraging AWS cloud services. Automate service desk processes using native solutions and external APIs, develop and maintain automation workflows within the Atlassian ecosystem, and collaborate continuously with other teams to identify areas for improvement. Design, implement, integrate, and maintain systems and tools to automate complex cyber activities. Apply specific functional knowledge, including working and general industry knowledge. Develop or contribute to solutions to a variety of problems of moderate scope and complexity. Work independently with some guidance, and review or guide activities of more junior employees.

Basic Qualifications:

• 3+ years of experience in cloud engineering
• 3+ years of experience with automation and optimization technologies
• 2+ years of experience with scripting or programming, including with Python or Groovy
• Experience with Jira Service Manager, Confluence, and the Atlassian suite
• Experience with AWS services, including EC2, S3, and Lambda
• Ability to make decisions based on limited information
• Ability to work independently and unsupervised, and be a self-starter
• TS/SCI clearance
• Bachelor's degree
• Ability to obtain an 8570 IAT Level II Certification such as Security+ CE Certification, before start date

Additional Qualifications:

• Experience with Mattermost chat services
• Experience with GitLab
• Experience with ITIL or similar service management frameworks such as Lean methodology
• Knowledge of other cloud platforms or DevOps tools
• Possession of strong problem-solving and creativity skills
• AWS or Azure Certifications

Clearance:

Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information; TS/SCI clearance is required.

Compensation

At Booz Allen, we celebrate your contributions, provide you with opportunities and choices, and support your total well-being. Our offerings include health, life, disability, financial, and retirement benefits, as well as paid leave, professional development, tuition assistance, work-life programs, and dependent care. Our recognition awards program acknowledges employees for exceptional performance and superior demonstration of our values. Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible to participate in Booz Allen's benefit programs. Individuals that do not meet the threshold are only eligible for select offerings, not inclusive of health benefits. We encourage you to learn more about our total benefits by visiting the Resource page on our Careers site and reviewing Our Employee Benefits page.

Identity Statement

As part of the application process, you are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud.

Work Model
Our people-first culture prioritizes the benefits of flexibility and collaboration, whether that happens in person or remotely.

• If this position is listed as remote or hybrid, you'll periodically work from a Booz Allen or client site facility.
• If this position is listed as onsite, you'll work with colleagues and clients in person, as needed for the specific role.

Commitment to Non-Discrimination

All qualified applicants will receive consideration for employment without regard to disability, status as a protected veteran or any other status protected by applicable federal, state, local, or international law.