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Benefits Leave of Absence Consultant

University of North Carolina Charlotte
parental leave
United States, North Carolina, Charlotte
Sep 03, 2025
Benefits Leave of Absence Consultant
Please see Special Instructions for more details.
  • The finalist will be subject to a Criminal Background Check and/or a Motor Vehicle Report
  • The Search Committee will not contact references without first verifying permission with the finalist.
  • Please ensure your resume reflects the knowledge, skills, abilities, and experiences to support your answers to the supplemental questions.
  • UNC Charlotte Benefits Information: https://hr.charlotte.edu/benefits/benefits-overview/
Position Information
General Information




















Position Number 000515
Vacancy Open to All Candidates
Working Title Benefits Leave of Absence Consultant
Position Designation EHRA Non-Faculty
Employment Type Permanent - Full-time
Months per Year 12
Work Schedule
8:00 am - 5:00 pm; Monday - Friday with occasional evening and weekend hours required, as necessary.
Hours per week 40
FLSA Status Exempt
Division Business Affairs
Department Human Resources (Adm)
Work Location King Building
Salary Range $47,379 - $62,000
Primary Purpose of Department
The Human Resources Department maintains responsibility for the development and execution of all policies, programs, and strategies designed to recruit, assist, motivate, develop, promote, compensate, reward, and retain the best-qualified employees while supporting continued University growth. In addition, Human Resources identifies and provides students with meaningful and developmental on-campus employment opportunities.
Primary Purpose of Position
Consult with employees, management, departments, governing bodies, vendors, and others regarding employee benefits and services provided, with a focus on the administration of leave of absence and team functions.

This role includes benefits administration for several types of leave of absence, including: Family Medical Leave Act ( FMLA); Paid Parental Leave; Family Illness; Disability (short-term, extended, and long-term); and Voluntary Shared Leave Program; Bereavement, Military, Educational/Professional/Scholarly leave; and Leave without pay.

This position works with more than 4,000 faculty and staff, as well as temporary employees who meet eligibility for benefits.
Summary of Position Responsibilities
Process leave cases:

  • Serves as a subject matter expert
  • Consults employees regarding eligibility, impacts to benefits, and processes
  • Reviews applications and determines eligibility for benefits
  • Scans/files documents received and completes system entries
  • Completes and sends required forms and communications
  • Reviews medical certifications and provides instructions if incomplete/insufficient
  • Apply statutory requirements when approving or denying cases
  • Reviews Fitness for Duty (FFD) certifications and processes returns
  • Refers cases to the (ADA) Coordinator, as needed
  • Updates the system to close cases
  • Collaborates with others to gather information, follow up, and resolve issues


Generate reporting:

  • Reviews data from designated systems to monitor current cases
  • Determine and take actions needed within established deadlines to ensure compliance with federal, state, and university rules and regulations
  • Audits cases and works with employees and departments to adjust timekeeping/leave entries
  • Creates monthly and ad hoc reports to provide compliance updates to the LOA team and leadership

Benefits continuation and billing:

  • Counsels employees on benefits continuation and conversion/portability options, waivers, and accelerated benefits specific to the type of leave of absence
  • Generates benefits billing, according to employees' decisions about continuation, and processes transactions
  • Reconciles premiums and takes appropriate actions

Policies/Procedures, and Process Documentation:

  • Researches and interprets policies for leave of absence (LOA) cases
  • Consults with LOA team, leadership, legal affairs, and other departments as needed
  • Identifies and implements process improvements
  • Creates and updates process documentation

Provides other support:

  • Provide general benefits team and project support
  • Provides other consultations/benefits administration, as assigned
  • Conducts benefit presentations
  • Provides support for benefits open enrollment and events
  • Other related duties as assigned and desired

Minimum Education/Experience

  • Related Bachelor's degree and
  • One year of progressively responsible professional human resources experience; or
  • Equivalent combination of training and experience (degrees must be from appropriately accredited institutions)

Preferred Education, Knowledge, Skills and Experience

  • Benefits administration experience
  • Advanced Excel and Google experience
  • State benefits experience
  • Ability to communicate effectively in writing and verbally
  • Ability to gather data, compile information, and prepare reports

Necessary Certifications/Licenses
Preferred Certifications/Licenses
Special Notes to Applicants

  • The finalist will be subject to a Criminal Background Check and/or a Motor Vehicle Report
  • The Search Committee will not contact references without first verifying permission with the finalist.
  • Please ensure your resume reflects the knowledge, skills, abilities, and experiences to support your answers to the supplemental questions.

  • UNC Charlotte Benefits Information: https://hr.charlotte.edu/benefits/benefits-overview/

Posting Open Date 09/03/2025
Posting Close Date
Open Until Filled Yes
Proposed Hire Date 10/01/2025
If time-limited please indicate appointment end date
Contact Information

Posting Specific Questions

Required fields are indicated with an asterisk (*).



  1. *
    How did you hear about this employment opportunity?

    • UNC Charlotte Website
    • HERC Job Board
    • Inside Higher Education
    • Circa (formerly known as Local JobNetwork)
    • Another Website
    • Agency Referral
    • Advertisement/Publication
    • Personal Referral
    • Other



  2. Where did you learn about this posting?

    (Open Ended Question)


  3. *
    Do you have a Bachelor's degree in a related field and one year of progressively responsible professional human resources experience, or an equivalent combination of training and experience (degrees must be from appropriately accredited institutions)?

    • Yes, a bachelor's degree and one year of progressively responsible professional human resources experience
    • Yes, an associate's degree and three years of progressively responsible professional human resources experience
    • Yes, a high school diploma or GED and five years of progressively responsible professional human resources experience
    • No


  4. *
    Please describe your work experience with FMLA (applications, eligibility, DOL forms, return to work).

    (Open Ended Question)


  5. *
    What is your proficiency level with Excel? Explain your experience with VLOOKUP, pivot tables, and formulas.

    (Open Ended Question)


  6. *
    Do you have professional experience with other types of leaves of absence (i.e. Disability, Military, Educational, Bereavement? If so, please indicate which type(s) and your experience.

    (Open Ended Question)


  7. *
    Do you have experience using Google Suite? In what capacity?

    (Open Ended Question)




Applicant Documents
Required Documents

  1. Resume / Curriculum Vitae
  2. Cover Letter / Letter of Interest
  3. Contact Information for References


Optional Documents

Applied = 0

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