Assessment Administrative Assistant

Centerstone is among the nation's leading nonprofit behavioral health systems with thousands of employees dedicated to delivering care that changes people's lives. A dynamic, well-established organization, we offer rewarding opportunities to serve all ages in a variety of settings. Come talk to us about joining the Centerstone team!

JOB DESCRIPTION:

SUMMARY OF POSITION

Performs a variety of complex clerical and other supportive duties requiring considerable independent judgment and action with minimal supervision. This role involves providing essential administrative support to the assessment team, ensuring smooth communication and efficient management of assessment processes. The assistant acts as a key contact for stakeholders, manages documentation, and coordinates assessment schedules to facilitate timely and effective service delivery.

ESSENTIAL DUTIES & RESPONSIBILITIES

• Serving as the designated contact for stakeholders and collaterals to facilitate follow-up needs, questions, and communication, including closing the loop on referrals and coordinating with HIM department on record sharing
• Completing assessment verification letters and follow-up correspondence
• Managing follow up on required assessment documentation and barriers to completion
• Ensuring timely communication with collateral contacts
• Performing data entry, including manual forms for walk-in assessments
• Conducting outreach to scheduled appointments to improve attendance rates
• Coordinating contingency plans and collaborating with staff when assessments are full
• Supports completion of administrative paperwork - either directly completing or coordinating with other staff for completion

• Effectively communicate via written, verbal, in person and virtual methods.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence.
• Ability to deal with problems involving a few concrete variables in standardized situations.
• Intermediate skills and knowledge of Windows and Microsoft Office Products.
• Strong organizational and time-management abilities
• Ability to work collaboratively in a team environment

Education Level

Associate's degree required.

With Director approval, equivalent experience may be considered in lieu of education.

Years of Experience

Six months to one year of related experience and/or training required.

Required Certification/Licensure

Must possess a valid driver's license, have unlimited access to personal transportation and meet the agency requirements for auto insurance.

Must also meet the agency requirements regarding use of agency vehicles in the transportation of clients.

Must be able to pass a DCFS background check, criminal background check to include fingerprinting, and nurse's aide registry check.

Standing - 20%

Sitting - 80%

Squatting - occasional

Driving - occasional

Kneeling - occasional

Lifting - occasional

Bending - occasional

The duties and responsibilities described in this document are not a comprehensive list and additional tasks may be assigned to the employee from time to time, or the scope of the job may change as necessitated by business demands.

Time Type:

Pay Range:

Delivering care that changes people's lives starts with our employees. Below are just some of the great benefits Centerstone employees enjoy:

• Medical, dental, and vision health coverage
• Flexible Spending and Health Savings Accounts
• 403b retirement plan with company match
• Paid time off and ten paid holidays
• AD&D Insurance, Life Insurance, and Long Term Disability (company paid)
• Employee Resource Groups
• Continuing education opportunities
• Employee Assistance Program

Centerstone is an equal opportunity employer. Employment at Centerstone is based solely on a person's merit and qualifications directly related to professional competence. Centerstone does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law.

At Centerstone, we use our values as a guide for what we do. Respect, Expertise, Integrity and Empowerment are at the heart of every interaction at Centerstone, and particularly rooted in our Culture.

Our approach to culture is to create an environment that encourages, supports and celebrates the voices and experiences of our employees. We are committed to a culture of empowerment, respect, integrity and expertise that powers our innovation and connects us to each other, our clients and the communities we serve.

Centerstone is also committed to a strong culture of quality and safety, celebrating role-models who champion best practices for quality, clinical risk, and patient safety.