Product Manager - State and Local Government

As a Product Manager - State and Local Government, you will serve as the primary focal point for C3 AI product efforts in AI-based state and municipal use cases, such as law enforcement, permitting, and other areas related to smart cities. You will leverage your prior experience in digital transformation for government agencies and gain deep expertise in our products to deliver world-class enterprise AI applications that will deliver meaningful value for our state, county, and city customers. You will collaborate with customers and internal teams through the planning, design, and implementation stages of C3 AI applications to positively impact our success. You will be building SaaS products that solve problems and capture opportunities in the public sector.

Responsibilities:

• Prepare, maintain, and own of all aspects of your SaaS products:




• Vision for a comprehensive feature roadmap
• Detailed product specification documentation
• User experience, customer satisfaction and QA
• Market positioning and customer targeting and segmentation
• Differentiated collateral to support sales, including customer testimonials and case studies




• Develop a thorough understanding of C3 AI SaaS Applications to clearly communicate technical capabilities and business impact to customers
• Support pre-sales activities (demos, initial production deployments) to ensure consistent and successful use of existing SaaS applications across our global customer base
• Positively influence sales, engineering, and customers to ensure success of your product
• Collaborate with the C3 AI services teams to ensure our customers deliver on their digital transformation goals
• Effectively and proactively communicate with customers and build a trusted advisor relationship
• Regular travel (25+%) to customer sites

Requirements:

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  • Bachelor of Science in STEM field; MBA or Master of Science preferred
  • 4+ years of work experience in or with state and local governments. Prior experience in software product management is preferred. Project, educational, or self-taught experience in management consulting, analytics, or data science is a plus.
  • Demonstrated experience presenting to public sector organizations through industry conferences, and maintaining long-term relationships with customers and industry leaders
  • Relevant experience managing or influencing designers, engineers, and data scientists to build software applications from both 0-1 and 1-n growth stages.
  • Excellent verbal and written communication and presentation skills
  • Strong problem-solving skills and bias for action - you have the ability to navigate both business and technical domains and will provide guidance to internal and external implementation teams
  • Time-management and prioritization - you are comfortable simultaneously working across many projects, both collaboratively across diverse teams (including customer-facing and internal teams) and self-starting initiatives
  • Desire to quickly grow subject matter expertise in state and local government use cases - you are excited to learn about both C3 AI technology and relevant applications across the real estate sector
  • Value self-learning - you habitually further your understanding of relevant areas of interest, such as AI, cloud computing, and software development
  
  
  
  

Candidates must be authorized to work in the United States without the need for current or future company sponsorship.