Financial Programs Coordinator

The Community Builders Inc.
vision insurance, paid holidays, 403(b), retirement plan
United States, Connecticut, New Haven
Oct 21, 2025
About The Community Builders (TCB) Join a growing organization that is strengthening neighborhoods across the nation! The Community Builders, Inc. (TCB) is one of America's leading nonprofit real estate developers and owners. Our mission is to build and sustain strong communities where all people can thrive. About Community Life Community Life is TCB's place-based model that uses stable housing as a platform for connecting families, seniors and disabled households to community resources and opportunities. We engage residents in creating programs and building strategic partnerships with local stakeholders to create pathways to opportunities in early education, economic mobility, youth development, voting registration, health, and resident leadership. Community Life's goal is to create equitable access to community supports, resource and opportunities so residents can thrive. Position Description: TCB's Home Room Initiative will address the needs of residents facing chronic housing instability across two states and set them on a path to lasting housing and financial stability through a two-part approach, 1) Construction: increasing the supply of permanent supportive housing units, and 2) Wealth and Housing: place-based financial and wraparound services through the Community Life. Reporting to the Community Life Senior, the FPC will focus on financial assistance, resident outreach and recruitment into this project's various financial mobility programs including but not limited to rent reporting for credit building, home buying, financial counseling and coaching, and Family Self Sufficiency (FSS). The FPC will be able to articulate the various financial programs to residents, as well as provide resources and connections to financial partners and provide support to residents to access and register for these various financial programs. This is a 1+ year funded position which will be extended based on new funding. Essential Functions: Use Family-Centered coaching to increase residents' motivation to participate in financial counseling and coaching programs. Build relationships with residents to better understand their needs and aspirations and connect them with the local resources and opportunities. Work with eligible FSS program residents to enroll, complete resident surveys, COPs, and the individual training and services plans that are associated with the program. Use various forms of marketing and outreach to meet the various financial program enrollments and participation goals. Ability to clearly articulate the various financial programs including aiding residents in accessing and registering for them. Help coordinate meetings, space, events, workshops, trainings, etc. relevant to the financial programs. Weekly enter data into CL Connect to document services provided to residents and outcomes achieved. Attend training and continue education opportunities related to the financial programs and others offered by the Community Life or partners. Knowledge, Skills and Abilities: Bilingual (English and Spanish) required. Ability to understand and respect values, attitudes, and beliefs that differ across cultures and to respond appropriately to these differences with residents in planning, implementing, and evaluating programs and services. Capable of building and maintaining positive relationships with a wide variety of stakeholders, including but not limited to residents, senior staff, volunteers, interns, and community partners. Ability to create outreach and marketing materials using Publisher or other design programs. Operate in a timely manner, with consistency and a high level of integrity and professionalism; provide excellent customer service to residents and partners. Excellent communication, organization and writing skills. Education & Experience: Associates degree preferred with a focus in social work, human services, public health, community development, or related field, or a combination of education and experience. 1 year of financial coaching and counseling experience is required. Demonstrated experience in previous engagement, communication, and collaboration with people of diverse socioeconomic and cultural backgrounds. Proficiency with MS Excel, PowerPoint, Word, Publisher, Outlook, and other computer programs Practiced in program outreach, enrollment, and file management. Experience working with partners and site team members to implement programs and initiatives. Knowledge of Yardi, Property Management databases, or CL Dynamics is a plus. Benefits Medical, dental, and vision insurance 12 Paid Holidays & tenure-based PTO accruals Employer contributions to Health Savings Accounts Company paid Life & Disability Insurance 403(b) retirement plan with company match Tax-advantage accounts: commuter/parking, medical & dependent care FSA Hospital & Critical Illness Insurance Confidential, 24/7 Employee Assistance Program This is a grant-funded position and will be extended beyond the 3 year grant based on securing further funding. Salary: $55k The Community Builders is an equal opportunity employer.*