Administrative Assistant

Administrative Assistant - Part Time - 48 hrs bi-weekly 8am-4:30pm - No Weekends & No Holidays

The Administrative Assistant is responsible for providing confidential, professional administrative support while working in accordance with established policies, procedures, and/or specific instructions from the executive director and/or delegated supervisor. This position is also responsible for sending out correspondence, data entry, issuing receipts as applicable, assisting with administrative projects, and filing.

About Us:

Join Ecumen, a leading nonprofit senior living provider committed to advocating for older adults through exceptional housing, compassionate healthcare, and innovative services. With over 160 years of experience, we proudly rank as Minnesota's 8th largest senior living organization. Be part of a team that makes a meaningful impact, supporting our mission to serve older adults, while fostering inclusivity and belonging in everything we do.

Opportunity Details:

• Schedule: Part-Time 48 hrs every two weeks. Shifts fall on weekdays between 8am-4:30pm - No Weekends & No Holidays
• Pay: The targeted pay range for this position is
  
  
  
  • Ecumen considers a variety of factors when determining new hire pay including experience, qualifications, and, when applicable, certifications, licenses, and education.
  
  
  
  
• Benefits: Ecumen offers a benefits package to our part-time team members including Sick & Safe Time, a generous 401(k) match, and other well-being resources. Learn more at http://www.ecumen.org/find-a-career/benefits/.

Essential Job Responsibilities:

1. Serves as the first point of contact at the front desk, greeting visitors and providing excellent customer services.
2. Answer and direct phone calls in a professional and timely manner.
3. Upload and manage documents in internal systems, ensuring accuracy and organization.
4. Verify and review documents for client charts to ensure completeness, accuracy, and compliance with company standards.
5. Follow up with providers regarding sent orders to confirm receipt and track progress.
6. Maintain and update files regularly to ensure all information is current and properly organized.
7. Assist with general administrative support and perform other tasks as directed by supervisors or management.
8. Performs other duties as assigned.

Minimum Required Qualifications:

• High School diploma or GED equivalent
• Excellent customer service and phone skills
• Ability to communicate effectively both verbal and written
• Proficient with Microsoft Office Suite
• Ability to meet deadlines despite distractions and interruptions
• Ability to follow all safety rules, regulations, policies and procedures of the facility including but not limited to: Vulnerable Adult and Abuse Policy, HIPAA, Resident's Bill of Rights, Universal Precaution, AWAIR, OSHA, Right to know, SDS, ADA, HUD Policy and Procedures, Fair Housing laws and regulations

Preferred Qualifications:

• Prior customer service experience preferred
• Experience working with seniors
• Must be able prioritize and organize work effectively and efficiently
• Must be able to work independently and must be a self-starter
• Must be able to maintain confidential treatment of information and communications