Administrative Officer 1

Are you ready to make a career move that utilizes your analytical skills and attention to detail? Do you enjoy ensuring that statistical information is accurate and reliable? The Department of Health (DOH), Division of Statistical Registries is looking for a highly motivated Administrative Officer 1. Our dedicated staff manages statewide registries for vital events and is responsible for amending birth registry case records. If you want to help secure the validity information while experiencing professional growth, then we encourage you to apply today!

As an Administrative Officer 1, you will oversee staff performing all activities for the birth amendment unit in the Bureau of Health Statistics and Registries. You will provide advice and counsel to consumers by explaining the nuances of specific situations about allowable changes to a birth record and the legal requirements for each. You will also ensure efficient processes are followed, meet productivity standards, as well as identify and respond to fraudulent requests. This role requires thorough knowledge of allowable corrections and amendments to birth records, plus the ability to develop policies, procedures, and process improvements that address issues related to complex amendments to birth records. In addition, you will monitor the status of assigned work for compliance, develop employee productivity and quality benchmarks, and maintain the confidentiality of vital records information.

Interested in learning more? Additional details regarding this position can be found in the position description.

Work Schedule and Additional Information:

• Full-time employment, 37.5 hours per week
• Work hours are 8:00 AM to 4:30 PM, Monday - Friday, with a 60-minute lunch.
• You will attend a minimum of two weeks mandatory on-site training.
• Telework: You may have the opportunity to work from home (telework) part-time, working 2 days per week in the office. You will also be required to work in office as dictated by operational needs and training needs. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Harrisburg. The ability to telework is subject to change at any time.
• Salary: In some cases, the starting salary may be non-negotiable.
• You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

QUALIFICATIONS

Minimum Experience and Training Requirements:

• Two years of experience in varied office management or staff work; and a bachelor's degree; or
• Any equivalent combination of experience and training.

Other Requirements:

• You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency.
• You must be able to perform essential job functions.

How to Apply:

• Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
• If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.
• Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.
• Failure to comply with the above application requirements may eliminate you from consideration for this position.

Veterans:

Telecommunications Relay Service (TRS):

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.

• Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).
• Your score is based on the detailed information you provide on your application and in response to the supplemental questions.
• Your score is valid for this specific posting only.
• You must provide complete and accurate information or:
  • your score may be lower than deserved.
  • you may be disqualified.
• You may only apply/test once for this posting.
• Your results will be provided via email.