Components Tech I

At Community Blood Center of Greater Kansas City, we have a passionate enthusiasm for service excellence. We believe diversity drives innovation, and we strive to cultivate a workforce as dynamic and diverse as the communities we serve. CBC seeks creative visionaries who thrive in a culture that fosters growth and advancement. We invite you to build and evolve with a global institution committed to excellence in blood banking, transfusion medicine and cellular therapies, and innovative research. Explore our career opportunities, and learn more about how your skills and expertise can save lives and strengthen communities locally, nationally, and around the world.

Hours: 10:00 pm to 6:30 am, Monday through Friday.

Prepares blood products that meet the safety, purity and potency requirements of FDA and AABB.

Essential Functions:

Upholds a customer service level that ensures every attempt is made to meet the customer's needs.
• Performs as a member of the laboratory team.
• Must be able to confidently communicate and interpret intermediate information in English to all members of the public and CBC staff.
• Update computer records and reports; perform data entry.
• Prepare products routinely according to the Component Lab Stand Operating Procedures (SOP). Including, but not limited to red blood cell products, platelets and plasma (including Cryoprecipitated AHF) products.
• Performs visual inspection of blood products at each step of processing.
• Maintains accurate and complete records.
• Organize, sort and label frozen products.
• Prepare recovered plasma for shipment.
• Assist in labeling red blood cells as needed.
• Independently perform self-review of tasks completed and critique appropriately.
• Performs required equipment maintenance, troubleshooting and quality control on assigned instrumentation.
• Identify problems that may adversely affect products, troubleshoot, perform corrections, if applicable, quarantine when required.
• Order, receive and check inventory of supplies frequently and promptly notify Department Supervisor of inadequacies or surpluses.
• Unpack and receive shipments containing donor samples from multiple sites as required.
• Inspect, sort, prepare, pack and ship samples for donor testing as required.
• Organize, log, store and manage sample collections including problem samples.
• Respond to environmental and storage alarms and perform corrective action when necessary.

• High school education or equivalent.

Skills and Knowledge:

• Excellent written and verbal communication skills
• Excellent Customer Service skills
• Ability to solve problems and work independently
• Ability to work with others
• Excellent organizational skills and ability to multi-task
• Strong attention to detail in all work processes.
• Ability to work independently with minimal supervision
• High level of interpersonal skills to handle a variety of complex issues and situations. Position requires demonstrated poise, tact and diplomacy in dealing with a variety of staff up to and including executive leadership
• Ability to interact with individuals at all levels of the organization and customers in a helpful, courteous and friendly manner while demonstrating sensitivity to and respect for diverse populations
• Ability to work in a strong team environment
• Ability to plan and organize job tasks or resources in an efficient manner.
• Ability to be responsive and available to management in order to address issues and concerns as they arise.
• Ability to work in a fast-paced environment with demonstrated ability to juggle multiple competing tasks and demands.
• Ability to use logic and reasoning to identify and analyze strengths and weaknesses of alternative solutions, conclusions or approaches to problems within established policies and procedures.
• Ability to identify complex problems in a timely manner, decipher information to develop and evaluate options and implement solutions.
• Knowledge of a variety of software applications (Microsoft Office Suite, Excel, Outlook, EDD)