Commercial Loan Administrator

First Citizens Bank
United States, Arizona, Phoenix
4950 South 48th Street (Show on map)
Aug 14, 2025
Overview May be open to remote in the following locations for highly qualified candidates: AL, AR, AZ, CT, DE, IA, ID, IN, KS, KY, LA, ME, MS, NC, NE, NM, NV, OH, OK, OR, PA, RI, SC, SD, UT, WV The Commercial Loan Administrator is responsible for post close loan administration of large syndicated cashflow participation deals, delivering multifaceted support services for our business partners. Responsibilities Loan servicing knowledge Contact person responsible for all ongoing daily activity and reconciliation issues associated with assigned portfolio of approximately 60-80 deals Monitor customer borrowings, payments, and rate setting activities Contact agents regarding maturing loans for renewal or repayment Process loans, deposits, commitment, and Letter of Credit facilities for cashflow deals Process any amendment transactions by updating Loan IQ, calculating applicable fees, and applying any associated fees and/or cost allocations Calculate quarterly and monthly fees and interest, reconciling amounts with agent banks Monitor and reconcile any past due, suspense or account receivable items, notifying account manager of any true delinquencies Process all trading activity on portfolio, preparing funding memos and standard bank confirmations when necessary Process customer audit confirmations in a timely manner Accountable to administer all loans in accordance with the terms of governing documents, relevant legislation, and company policy Support management with various inquiries and audits Qualifications Bachelor's Degree and 0 years of experience in Operations or Customer Service OR High School Diploma or GED and 4 years of experience in Operations or Customer Service Preferred Skills: Knowledge of Bank operations and regulatory or legal environments Bachelor's degree in accounting or finance related area 1+ year financial operations experience Superior communications and multitasking skills, with the ability to interact with multiple individuals and Agent banks Knowledge of Loan IQ, MS Office and ClearPar a plus Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.