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Benefits Specialist

A.O. Smith
dental insurance, life insurance, tuition assistance
United States, Wisconsin, Milwaukee
11270 West Park Place (Show on map)
Aug 11, 2025
Company / Location Information

A.O. Smith is a global leader applying innovative technologies and energy-efficient solutions to products manufactured and marketed worldwide. The company is one of the world's leading manufacturers of residential and commercial water heating equipment and boilers, as well as a manufacturer of water treatment products for residential and light commercial applications. A. O. Smith is headquartered in Milwaukee, Wisconsin, with approximately 12,000 employees at operations in the United States, Canada, China, India, Mexico, the Netherlands, and the United Kingdom.

Primary Function

As the Benefits Specialist, you will provide assistance with the administration of benefit programs including but not limited to health insurance and disability leave of absences.

Responsibilities
  • Monitor and track leave of absence/disability programs to ensure employee claims are processed and paid timely.
  • Administer benefit enrollment system
    • Validate tasks and documents necessary for activating benefit coverages
    • Process benefits deduction variance file
    • Manage the transition of temporary to permanent employees
    • Support and train local HR on open tasks
  • Maintain benefit records and prepare reports to audit data entries in HR systems
  • Support and educate HR to work through benefit issues and claims questions
  • Assist with ACA compliance
  • Ensure smooth transition of benefits for COBRA and retiree enrollments
  • Advise employees and retirees on eligibility for health insurance including coverage and claim processing including amount of coverage
  • Manages Qualified Medical Support Orders and additional supporting documentation for eligible dependents.
  • Provides open enrollment support
  • Ensures on time bill payment to all health & welfare vendors
  • Other project support and duties as assigned
Qualifications

BASIC QUALIFICIATIONS:

  • Associates Degreein Human Resources or related preferred
  • 2+ years of related experience
  • Knowledge of standards, practices, and techniques of human resources, and administration, policies, and procedures
  • Ability to maintain confidentiality of sensitive personal information of applicants, employees, former employees and other matters affecting employee relations
  • Excellent communication skills bothwritten and verbal
  • Proficient in Microsoft Office Suite; Word, Excel, PowerPoint, Outlook etc.

ADDITIONAL QUALIFICATIONS:

  • Experience tracking data in multiple HR platforms such as payroll, benefits, HRIS, and timekeeping systems preferred
  • Previous experience working with Benefitplace, UKG, Employee Central a plus
We Offer

Competitive compensation package and comprehensive benefits plans which include medical and dental insurance, company-sponsored life insurance, retirement security savings plan, short- and long-term disability programs and tuition assistance.

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ADA Statement & EEO Statement

In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.

We consider all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. We also provide reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.

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