Director, Compliance
 Lighthouse Credit Union | |
tuition assistance, 401(k), profit sharing
| |
 United States, New Hampshire, Dover | |
 Aug 11, 2025 | |
|
OUR LEADERSHIP PHILOSOPHY At Lighthouse Credit Union, we believe all individuals, regardless of position level, are considered leaders. By providing a framework that balances clarity with adaptability, our Leadership Competencies aim to foster a culture of continuous growth and agile leadership. Lighthouse Credit Union is committed to embracing change, nurturing leadership talent, and ensuring our performance management practices are aligned with our vision of fostering a resilient and forward-thinking organization. As such, we all hold ourselves accountable to the following: LEADERSHIP COMPETENCIES Demonstrates Interpersonal Awareness & Skills: A cornerstone of our collaborative work environment, this competency emphasizes effective communication, relationship building and teamwork. It also supports creating a positive work environment that values individual contributions and fosters teamwork. As a managing leader, you will guide your team in effective communication strategies, foster strong interdepartmental relationships and model collaboration. Embraces Change & Learning: This competency focuses on adaptability, personal development and the advocacy and embracing of progressive change. You will be challenged to explore continuous learning opportunities to achieve excellence and foster a culture of growth and innovation. As a managing leader, you will build buy-in for change among team members, support their development and effectively manage team dynamics to achieve business results. You will also champion the benefits of change and encourage innovation and the generation of new ideas. Utilizes Critical & Creative Thinking: Underlining the importance of innovative problem solving, challenging the status quo and strategic thinking, this competency is vital for driving excellence and leadership. This competency challenges to take initiative beyond one's immediate responsibilities. As a managing leader, you will effectively solve problems through creative methods, lead changes with optimism and motivate the team by setting clear expectations and recognizing performance. Takes Personal Ownership: This competency focuses on taking responsibility for performance goals, proactive collaboration and accountability. It highlights the significance of each team member taking ownership of their role and contributions while demonstrating leadership qualities regardless of their position. As a managing leader, you will build and maintain collaborative relationships across the organization, seek constructive feedback and ideas for improvement and hold the team accountable for business impact while supporting their development. Location: Dover, NH POSITION SUMMARY The Director, Compliance is responsible for developing, implementing, and managing the credit union's comprehensive compliance program. This position requires a proactive leader who can translate regulatory requirements into practical guidance and foster collaboration across departments, promoting a strong culture of compliance to ensure consistent practices throughout the organization. Serving as the primary compliance advisor to business units, senior leadership, and the Board of Directors, this role ensures the credit union's operations align with all applicable federal and state laws, regulations, and internal policies. The Director, Compliance is responsible for leading, coaching, and developing the Compliance Team to support strategic and operational initiatives. ESSENTIAL FUNCTIONS & RESPONSIBILITIES * Compliance Leadership: Serves as the credit union's subject-matter expert on regulatory compliance, leading the development, implementation, and oversight of a comprehensive compliance management program. * Cross-Functional Support: Provides strategic compliance guidance across all departments, fostering collaboration and ensuring regulatory alignment in products, services, marketing, and member communications. * Risk Partnership: Collaborates with internal audit and business risk teams to identify, assess, and remediate compliance risks, promoting a culture of accountability and awareness. * Monitoring & Testing: Designs and executes a risk-based compliance monitoring and testing program to evaluate control effectiveness and ensure adherence to regulatory requirements. * Issue Management: Tracks and oversees remediation of compliance findings, ensuring timely corrective actions and escalation of unresolved issues. * Regulatory Advisory: Advises executive leadership and the Board on regulatory changes, emerging risks, and mitigation strategies. Supports departments in implementing new or revised regulations. * Product & Marketing Review: Participates in the design and review of credit union offerings and promotional materials to ensure compliance with applicable laws and regulations. * Training & Communication: Partners with Learning & Development to create and deliver compliance training programs. Ensure staff are informed and equipped to meet regulatory expectations. * ERM Participation: Contribute to the Enterprise Risk Management (ERM) Committee by presenting compliance dashboards, Key Risk Indicators (KRIs), and regulatory updates. * Audit & Examiner Liaison: Acts as the primary compliance contact for auditors, examiners, and senior management. * Team Leadership: Hires, develops, and manages a high-performing team. Fosters a collaborative, results-oriented culture that encourages innovation, continuous improvement, and accountability. * Professional Development: Maintains expertise in banking laws and regulations through ongoing education and industry engagement. * Vendor Oversight: Manages compliance-related vendor relationships, ensuring service level adherence and recommending improvements as needed. * Other Duties: Performs additional responsibilities as assigned to support the credit union's compliance objectives. JOB SPECIFICATIONS * Regulatory Expertise & Strategic Insight: Deep understanding of federal and state banking laws and regulations (e.g., Truth in Savings, RESPA, FCRA, HMDA, UDAAP, Regulation E, B, P, Z, CC, etc.). Ability to interpret regulatory changes and translate them into actionable strategies that align with organizational goals. * Risk Management & Analytical Acumen: Proven ability to develop and execute risk-based compliance programs, including monitoring, testing, and issue remediation. Strong analytical skills to assess control effectiveness and identify emerging compliance risks. * Executive Communication & Advisory Skills: Exceptional written and verbal communication skills, with the ability to advise senior leadership and the Board on compliance matters. Skilled in preparing and presenting dashboards, reports, and regulatory updates that drive informed decision-making. * Cross-Functional Collaboration & Influence: Demonstrated success in building partnerships across departments, including internal audit, risk, and business units. Ability to influence and align diverse stakeholders around compliance priorities and risk mitigation strategies. * Organizational Leadership & Team Development: Experience hiring, mentoring, and managing high-performing compliance teams. Capable of establishing accountability measures and fostering a culture of continuous learning and professional growth. * Training & Change Management: Ability to design and deliver effective compliance training programs in partnership with Learning & Development. Skilled in guiding teams through regulatory changes and ensuring operational readiness. * Adaptability & Results Orientation: Comfortable navigating complex regulatory environments and shifting priorities. Track record of driving timely and effective corrective actions, and continuously improving compliance processes. * Technology & Vendor Oversight: Familiarity with compliance management systems and vendor oversight practices. Ability to manage vendor relationships, monitor service levels, and recommend enhancements to support compliance objectives. EDUCATION, TRAINING & EXPERIENCE * Bachelor's degree in Business, Finance, Accounting, Legal Studies, or a related field is required; advanced degree (e.g., JD, MBA, or Master's in Compliance or Risk Management) and/or industry certification in regulatory compliance is preferred. * 10+ years of progressive experience in regulatory compliance, risk management, or legal roles within the financial services industry, preferably in a credit union or banking environment. * Demonstrated expertise in interpreting and applying federal and state regulations, including but not limited to: Truth in Savings, RESPA, FCRA, HMDA, UDAAP, E-SIGN, Flood Act/Flood Disaster Protection Act, Regulation E, B, P, Z, CC and related consumer protection laws and regulatory guidance. * Proven experience in developing and managing compliance programs, including monitoring, testing, issue remediation, and regulatory reporting. * Experience leading or mentoring compliance teams, with a focus on building high-performing, cross-functional support capabilities. * Familiarity with compliance management systems, audit processes, and vendor oversight practices. * Excellent communication, presentation, and interpersonal skills, with the ability to influence and collaborate across all levels of the organization. WORK ARRANGEMENT: The working arrangement for this position is hybrid. Hybrid work is an opportunity to find the right balance between working in the office and remotely, especially if it supports individual success and the needs of our organization. Hybrid schedules are determined by the hiring manager based on business unit needs and may vary by department. _______________________________________________ Benefits We Offer:
Additional Perks:
______________________________________________________________ LIGHTHOUSE CREDIT UNION IS AN EQUAL OPPORTUNITY EMPLOYER | |