CLAIMS SPECIALIST I

Trident Seafoods is the largest vertically integrated seafood harvesting and processing company in North America. Trident is a privately held, 100 percent USA-owned company with primary seafood processing operations and fleet support in twelve Alaska communities. Trident's global operations produce finished wild Alaska seafood products in 6 countries and its sales teams serve customers in over 50 countries. Trident employs approximately 9,000 people worldwide each year and partners with over 5,400 independent fishermen and crewmembers. Species harvested and processed by Trident include virtually every commercial species of salmon, whitefish, and crab harvested in the North Pacific and Alaska. The global supply chain also includes cultured and wild species from a network of trusted sources worldwide.

Summary: Processes Workers Comp and/or Maritime insurance claims by performing the following duties:

Essential functions (responsibilities, tasks, supervisory needs)

Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

• Communicate with injured and ill employees and provide requested assistance, following company policies and procedures and all pertinent regulations
• Correspond with medical providers and other offices regarding the medical treatment of each claimant
• Maintain records of all communications with medical providers and injured workers including payments, medical records, wages and maintenance.
• Process payment of claims for injured and ill employees
• Transmit routine claims for payment or advises claims supervisor of claim status and if further investigation is indicated
• Record all claims costs in the claims database

Additional Responsibilities:

• Acquires knowledge of Trident's Environmental and Safety Policies by completing required training programs and performing designated work activities in accordance with training and procedures/work instructions
• Notifies designated personnel of any environmental or safety incidents or risks not previously documented, in accordance with Environmental Awareness and/or safety trainings

This is a non-exempt position with a hourly pay rate range of $31 to $40 per hour.

Trident Seafoods offers a comprehensive and quality benefits package. Full time employees may be eligible for discretionary/performance-based incentives, medical, dental and vision insurance plans, optional HRA/HSA, telemedicine, employee assistance and wellness programs, long-term disability, basic life and AD&D, and 401(k) with a company match, paid time off, 10 paid holidays each year, and paid parental leave. For full-time employees, the initial paid time off benefit starts at 20 days per year, adjusted commensurate with relevant experience. Commuter and transit programs are also available.

Minimum Requirements:

• 2+ years of related experience or training
• High proficiency in Microsoft office
• The ability to work effectively within a diverse environment while building strong relationships that helps and supports fellow employees in contributing to the overall success of the company.

Preferred Experience/Education:

• Spanish language proficiency is preferred.

Education:

• Bachelor's degree (B.A.) from four-year college or university or equivalent combination of education and experience.

Special Training/Skills:

Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one situations to supervisor and other employees of the organization. Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent.

Work Environment

This is an on-site position based at the Trident Support Center office in Seattle's Ballard neighborhood, with the option to work remotely on Fridays.

In-office time takes place in a typical office environment: temperature controlled with adequate lighting and moderate noise. While remote, employees must provide appropriate home office space.

While performing the duties of this job, the employee may be exposed to wet and/or humid conditions and moving mechanical parts. The employee is frequently exposed to outside weather conditions. The employee is occasionally exposed to high, precarious places; fumes or airborne particles; toxic or caustic chemicals; extreme cold; risk of electrical shock and vibration. The noise level in the work environment is usually loud.

Physical/Mental demands:

While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel and reach with hands and arms. The employee is frequently required to climb or balance. The employee is occasionally required to sit; stoop, kneel, crouch, or crawl and talk or hear. The employee must regularly lift and /or move up to 10 pounds, frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include distance vision, peripheral vision and depth perception.

Mental Activities:

While performing the duties of this job, the employee is regularly required to understand English, and utilize teamwork skills. The employee is frequently required to speak English, and use decision making skills. The employee is occasionally required to use interpersonal, customer service, mentoring, problem analysis, training and supervision skills. The employee will be occasionally required to read and write English, perform basic math, use exercise independent judgment, and use discretion.

Work Authorization

This position is not eligible for immigration sponsorship.