Loan Operations Specialist I

Univest Financial Corporation (UVSP), has approximately $8.1 billion in assets and $5.2 billion in assets under management and supervision (as of December 31, 2024). Headquartered in Souderton, Pa. and founded in 1876, the Corporation and its subsidiaries provide a full-range of financial solutions for individuals, businesses, municipalities and nonprofit organizations in the Mid-Atlantic Region. For nearly 150 years, Univest has stayed true to our philanthropic spirit and the strength of our Committed to Local giving program is one of the things that differentiates us. In 2024, Univest donated $2.1 million to our local nonprofits and our employees volunteered more than 16,000 hours.

At Univest we invest in the success of our employees and customers. We offer our employees the ability to be their authentic selves, while fostering a culture and an environment that inspires change and inclusivity. We seek career-focused individuals, looking to bring passion and creativity to drive change. Our employees are encouraged to work collaboratively and embrace innovation to deploy needs-based financial solutions in the communities we serve.

We're hiring a Loan Operations Specialist I to join our Team in Souderton, PA.

• Accountable for interpreting and translating consumer loan documents to the Jack Henry core system, including CIF input, AFT setup, FASB91 fee and cost records utilizing manual and automated processes. Advance initial funding and perform quality control verification of input.
• Perform file maintenance necessary to record loan extensions and modifications including the calculation of interest accruals, billing adjustments and amortizations for every loan type.
• Review and resolve documentation issues with lending groups.
• Reply to written and phone inquiries of low to high complexity from customers, title companies, lenders and internal personnel pertaining to servicing related issues for all consumer, mortgage, and commercial loans.
• Partner and consult with peers and managers to identify patterns, resolve issues, and achieve team goals.
• Accountable for tracking, scanning, and verification of documents to the Synergy Imaging System including meeting month end deadlines
• Coordinate storage and tracking of current loan files and removal of closed files from the loan vault. Provide documents from vault as requested.
• Accountable for compliance with laws and regulations that apply to this position including the Univest Code of Conduct.
• Perform other duties as assigned.

HOURS: Monday through Friday, 8am to 5pm

• High School Diploma or GED equivalent with 2 - 3 years loan operations experience or equivalent accounting/finance experience
• Strong verbal, written, and relational communication skills
• Ability to read and comprehend mortgage, commercial and consumer loan contracts and translate into core system.
• Basic comprehension of billing calculations including accruals and amortizations.
• Strong analytical skills with high attention to detail and accuracy
• Ability to work effectively and freely in a team environment
• Ability to organize and manage multiple priorities
• Ability to research and report on a variety of issues using problem solving skills
• Strong time management skills and ability to meet deadlines
• PC and word processing skills required to utilize varying proprietary Windows based software applications
• Familiarity with Jack Henry and Synergy or similar applications preferred

Wage Range:

The salary for this position ranges from $20.00 to $23.00

Benefits Overview:

Univest offer's a comprehensive benefits package that includes:

• Health Insurance: Medical, dental and vision coverage (single or family; begins the first of the month following start date)
• Retirement Plan: Participation in 401(k) plan with up to a 3% employer match after 6 months of employment
• Paid Time Off (PTO): 15 days annually (prorated your first year)
• Short Term Disability: 10 days annually of sick time with a doctors note (prorated your first year)
• Holiday Time Off: 11 paid holidays
• Commissions: paid quarterly based on individual and team production
• We offer company paid life insurance: as well as other supplemental insurances
• Tuition reimbursement
• Employee Wellness programs: including fitness club discounts and fitness tracker discounts/ annual reimbursement
• Discounts: on loan products
• Professional development trainings

Click here for Benefit Information

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An Equal Opportunity Employer. Univest does not discriminate against any applicant for employment because of race, color, religion, religious creed, ancestry, national origin, age, sex, disability or protected veteran status.

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