Jr Fraud Prevention Specialist

The Opportunity: We are seeking a Jr Fraud Prevention Specialist to join our team. The Junior Fraud Prevention Specialist will monitor and investigate suspicious or fraudulent activity on member accounts. Actions taken as a result of investigations may include requests for additional information, rejection of payment items, collection of NSF items and negative balances, and suspension or revocation of member services.

What You'll Do:

• Research and identify suspicious, unusual, out of pattern, high risk or fraudulent activity across loan, deposit and payment systems.
• Assist senior specialists with referrals of suspicious or unusual activities or compromised member information from branches, member service center, other departments and members.
• Prepare written correspondence to members and financial institutions using standard templates.
• Identify and flag potential high risk accounts and member activity through established report and transaction monitoring activities.
• Provide fraud mitigation support to front line staff.
• Maintain strict confidentiality of sensitive information and challenging subject matter encountered during daily duties.
• Consult where applicable or refer complex cases to senior specialists.
• Interact with law enforcement regarding actions taken to prevent loss.
• Travel to police departments when necessary.

What You'll Need:

• High school diploma or equivalent.
• 1-2 years' experience with financial institution deposit operations and service delivery channels.
• Experience with fraud and returned items preferable.
• General knowledge of federal regulatory requirements related to BSA, UCC, Regulations CC and E.
• Strong computer skills.
• Organizational, critical thinking and administrative skills with keen attention to detail and strong time management.
• Excellent interpersonal skills, including effective verbal and written communication.
• Consistent positive, cooperative, self-motivated, courteous and professional attitude.
• Ability and willingness to function as a team player.

What We Offer:

• Monthly cash incentives for meeting performance goals
• Employee bonus program
• Paid lunch time
• Employee referral payouts for recruiting your friends and family
• Paid time off
• Paid holidays (13 per year)
• 401k plan match, dollar for dollar up to 4%
• 401k additional employer contribution after one year at 5%
• Tuition reimbursement / Education assistance
• Medical, dental and vision insurance effective date of hire
• Health savings account (HSA)
• Flexible spending accounts for medical and dependent care expenses
• Adoption assistance for qualified expenses maximum $10,000 per child
• Wellness initiatives and reimbursements
• Pre-paid legal services plan
• Identity protection plan
• Accident supplemental plan
• Short- & long-term disability plans paid for by company
• Company provided basic life insurance of $50,000 plus supplemental for employee, spouse, and child
• Pet Insurance
• Free financial planning assistance
• Numerous fun employee events throughout the year
• Volunteer and community engagement opportunities
• Employee loan discounts (closed-end loans)
• Service / anniversary awards
• Employee discounts for company logo wear
• Recognition and awards for outstanding team and individual performance (branch and member service center employees)
• Ongoing training opportunities
• Leadership development program
• Flexible scheduling for students

Equal Opportunity Employer / Disabled / Veterans