Remote

Manager, Donor Communications & Content (Chicago/Hybrid)

Feeding America
remote work
United States, Illinois, Chicago
35 East Wacker Drive (Show on map)
Aug 08, 2025
Description Work. Serve. Thrive. Imagine a place where your talent can make a meaningful difference in peoples' lives. Working at Feeding America is a uniquely rewarding experience in which our employees work together as vital parts of a much larger mission. We are innovative, mission-focused, diverse, collaborative, values-driven and focused on results. Feeding America is the nation's largest charity and the leading domestic hunger-relief charity in the United States. Our mission is to feed America's hungry through a nationwide network of member food banks and engage our country in the fight to end hunger. Learn more about Feeding America here. This is ahybrid position based out of Feeding America's Chicago office location. At Feeding America, we believe in offering a flexible work environment. Employees can be in the office an average of 2 days a week (when not travelling for work) and work from home on other days. Employees also have access to a 30-day "work anywhere" program during the course of each calendar year that can be combined with PTO and/or holidays. The Opportunity The Manager, Donor Communications & Content manages Feeding America's donor communications to power fundraising and deepen engagement. Through compelling proposals, stewardship materials and timely content, the Manager serves as a storyteller and brand steward-helping to activate donor trust and philanthropic commitment to support our mission to end hunger. Compensation Here at Feeding America national organization, equality is central to our mission and is an integral part of our compensation policies and structures. As such, we maintain transparent salary ranges and clearly defined practices for how our team, including new hire salary offers, moves through these ranges. You can expect us to offer the best salary up front based on these clearly defined pay practices with little room for negotiation. We make exceptions for highly experienced (multiple years of at-level experience) new hires in accordance with our pay practices. Once hired, employees have the opportunity to progress through salary ranges via regular merit increases and step promotions. Salary Range: $82,000 - $87,000 Based on Experience. Benefits:A comprehensive list of benefits available to full-time employees can be found here. Responsibilities: Strategic Communications & Writing Develops and executes donor-facing communication strategies and assets that align with fundraising and engagement priorities. Writes, edits and project manages a wide range of donor materials: proposals, reports, stewardship content, impact stories and rapid-response updates. Crafts content that is timely, relevant and reflective of national issues, Feeding America's initiatives, and donor impact. Brand and Message Discipline Ensures consistency with Feeding America's brand voice, narrative strategy and style guide. Upholds respect in storytelling principles that emphasize the dignity and strengths of people facing hunger. Partners with internal and external stakeholders to ensure message alignment, data accuracy and audience-specific clarity in donor materials. Disaster & Special Projects Deploys donor messaging in response to disasters and crises, highlighting organizational response and impact in line with the Marketing and Communications strategy. Supports MarCom leadership with special projects that require advanced writing and messaging expertise. Contributes to other Marketing and Communications efforts as needed. Required Experience and Qualifications: 5+ years of professional writing and project management experience, preferably in a nonprofit or academic environment. Strong writing and editing skills, with the ability to craft persuasive, well-structured and impactful written materials. Familiarity with nonprofit operations, philanthropy, and fundraising principles. Basic familiarity with layout in graphic design applications (e.g., Canva, InDesign). Familiarity with CRM and fundraising platforms (e.g., Salesforce, Blackbaud) is a plus. Proficient in Microsoft Office 365. Able to manage multiple projects simultaneously and to write under tight deadlines. Demonstrates great attention to detail. Experience collaborating with cross-functional teams, including development officers, designers and data analysts. Required Leadership Competencies: Fosters an Enterprise Mindset Fosters an Open and Supportive Environment Leads with Accountability Collaborates Internally and Externally Focuses on People and Teams Manages Organization and Business Complexity Communicates with Impact and Influence *Feeding America's goal is to attract, develop, retain, and promote a talented diverse workforce where all employees feel a sense of belonging and*contribute to a culture that values differences, ideas, and experiences. We intentionally seek out diverse perspectives and skills on our teams, knowing that it makes us stronger as an organization and better equipped to serve our neighbors in need. We encourage all individuals, including those from historically under-represented communities and individuals with lived experience of hunger, to apply. Feeding America participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9.