Sr Systems Analyst I

Job Description:

Providing for loved ones, planning rewarding retirements, saving enough for whatever lies ahead - our policyholders count on us to be there when it matters most. It's a big ask, but it's one that we have the power to deliver when we work together. We collaborate and innovate - pushing one another to transform not just Pacific Life, but the entire industry for the better. Why? Because it's the right thing to do. Pacific Life is more than a job, it's a career with purpose. It's a career where you have the support, balance, and resources to make a positive impact on the future - including your own.

We're actively seeking a talented Sr. Systems Analyst I to join our Institutional Technology Team in Newport Beach, CA. You'll work at our state-of-the-art Newport Beach headquarters.

As a Systems Analyst I you'll move Pacific Life, and your career, forward by driving the development and enhancement of systems to meet evolving business needs. You will fill a new role that sits on a team of 4 people in a Pacific Life Technology team dedicated to our Institutional Division. Your colleagues will include Solution Analysts and an Agile Delivery Manager, along with fellow technology professionals. Our team works closely in supporting the primary administration platform for our Institutional business users.

How you'll help move us forward:

Business Consultation

• Partner with business stakeholders to evaluate new ideas, vendors, and systems.

• Identify gaps and recommend cost-effective solutions for systems, processes, and procedures.

• Conduct business analysis to determine optimal solutions, including process improvements, system enhancements, training, and new software.

Solution Delivery

• Scope and size initiatives with a focus on delivering minimal viable products (MVPs).

• Collaborate with stakeholders and delivery teams to prioritize work based on business value.

• Adapt approach and rigor based on project needs while maintaining agility.

• Provide oversight and alignment across impacted teams; propose alternative delivery options when needed.

• Write clear, actionable requirements and user stories with defined acceptance criteria.

• Present solutions and articulate value to gain stakeholder buy-in.

• Lead complex initiatives independently, ensuring alignment and execution.

• Analyze complex business problems and translate them into functional and technical system requirements as well as recommend practical and scalable solutions.

• Experience with configuring system settings and performing hands-on testing (unit, integration, acceptance).

Process Stewardship

• Design integrated workflows demonstrating interoperability across systems, operations, and products.

• Apply industry best practices and standards to optimize business processes.

The experience you bring:

• 5-7 years of experience as a Business Analyst, Systems Analyst, or similar role.

• Bachelor's degree in Business, Information Systems, Computer Science, Finance, Engineering, or related field (or equivalent experience).

• Proven experience in planning and deploying technology and process initiatives.

• Excellent communication and stakeholder management skills.

• Strong analytical, decision-making, and creative problem-solving abilities.

• Experience with various project methodologies (Agile, Scrum, Kanban, Waterfall).

• Ability to adapt to change and experiment with new ideas.

What makes you stand out:

• Familiarity with data repositories, ETL, and visualization tools (e.g., Tableau, Power BI) is a plus.

• Working knowledge of SQL, data analysis tools, or process mapping software is a plus.

• Familiarity with tools commonly used in Finance/Fintech/Insurance (e.g., ERP systems, financial modeling tools, claims systems, etc.) is a plus.

• Working knowledge of Business Process Automation (BPA) and Robotic Process Automation (RPA) tools is a plus.

You can be who you are.

People come first here. We're committed to an inclusive workforce. Learn more about how we create a welcoming work environment at www.pacificlife.com. What's life like at Pacific Life? Visit Instagram.com/lifeatpacificlife.

#LI-TM1

Base Pay Range:

The base pay range noted represents the company's good faith minimum and maximum range for this role at the time of posting. The actual compensation offered to a candidate will be dependent upon several factors, including but not limited to experience, qualifications and geographic location. Also, most employees are eligible for additional incentive pay.

Your Benefits Start Day 1

Your wellbeing is important to Pacific Life, and we're committed to providing you with flexible benefits that you can tailor to meet your needs. Whether you are focusing on your physical, financial, emotional, or social wellbeing, we've got you covered.

• Prioritization of your health and well-being including Medical, Dental, Vision, and Wellbeing Reimbursement Account that can be used on yourself or your eligible dependents

• Generous paid time off options including: Paid Time Off, Holiday Schedules, and Financial Planning Time Off

• Paid Parental Leave as well as an Adoption Assistance Program

• Competitive 401k savings plan with company match and an additional contribution regardless of participation

EEO Statement:

Pacific Life Insurance Company is an Equal Opportunity /Affirmative Action Employer, M/F/D/V. If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access our career center as a result of your disability. To request an accommodation, contact a Human Resources Representative at Pacific Life Insurance Company.