New

Hybrid Tech Support Rep

TEKsystems
$25.00 - $26.00 / hr
life insurance, sick time, 401(k), retirement plan
United States, Georgia, Peachtree Corners
Aug 06, 2025
Tech Support Representative - Hybrid (Peachtree Corners) Salary: $55,000-$60,000/year Schedule: 2 days WFH, 3 days in-office Position Highlights * Direct placement opportunity * Competitive salary and benefits package * Bonus potential * Significant growth opportunities * Work with cutting-edge technology * One-month paid training program Required Skills & Experience * Proficient in customer support via chat, email, and phone * Experience with Salesforce, CRM platforms, and MS Dynamics * Strong job tenure: minimum 15 months in each of the last 3 roles * Bachelor's degree preferred * Technologically fluent with proven troubleshooting experience * Tech support experience is required * Networking knowledge and certifications are a plus * Experience supporting law enforcement technologies is a nice-to-have Key Responsibilities * Troubleshoot and resolve technical issues across various products and software * Develop and maintain subject matter expertise on company solutions * Assist customers through multiple communication channels * Identify and report bugs and trends for continuous improvement * Deliver first-class technical support and customer service Next Steps If you're interested, please apply directly to this job posting. The process includes a questionnaire, reference check, and a two-step client interview. #westpriority25 Pay and Benefits The pay range for this position is $25.00 - $26.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Peachtree Corners,GA. Application Deadline This position is anticipated to close on Aug 15, 2025. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.