SECURITY GUARD

SECURITY GUARD
DEPARTMENT OF PUBLIC WORKS
CITY OF WORCESTER

The City of Worcester is seeking qualified applicants for the position of Security Guard for the Reservoir Section of the Water Operations Division within the Department of Public Works. Under the direction of the Senior Security Guard, the position will be responsible for patrolling the watershed areas, properties, and buildings. This is a vehicular patrol position with extensive driving required on a regular basis. This position will require walking extensively and perform physical checks on departmental facilities during each work shift. The work schedule will consist of evenings, nights, and weekends only, there are no day shift hours available for this position. Additional duties may include first aid response, crowd control, and ability to effectively manage high risk situations.

Bilingual and multilingual applicants are encouraged to apply.

ESSENTIAL ELEMENTS:

• Perform regular patrols by foot and vehicle of the ten (10) drinking water reservoirs, watershed forestlands, and drinking water facilities
• Write incident reports of accidents, trespassing, thefts, disturbances, and emergency first-aid response
• Educate the public about the rules and regulations on City of Worcester property
• Ensure facility rules and regulations are maintained
• Investigate disturbances and report emergencies to police or fire
• Check drinking water pumpstations for alarms and report emergencies to the appropriate division staff members
• Maintain accurate and professional daily activity report
• Perform related work as required

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES:

• Excellent verbal and written communication skills
• Working knowledge of building protective procedures and techniques
• Working knowledge and ability to enforce rules and regulations concerning grounds patrolled
• Experience using handheld radios and operating communication systems
• Experience using Microsoft Office Suite
• Ability to read and interpret geographic maps and street maps
• Experience using handheld radios
• Ability to communicate and work effectively with diverse populations
• Ability to work independently
• Ability to perform duties requiring considerable walking and exposure to inclement weather
• Ability to establish and maintain effective working relationships with City personnel and the public
• Ability to understand written and verbal instructions
• Ability to work evenings, nights, and weekends
• Ability to lift up to 50 pounds

MINIMUM REQUIREMENTS:

• High School diploma or equivalent
• Prior experience as a security guard or in a patrol environment

PREFERRED QUALIFICATIONS:

• Three (3) years of professional experience in a patrol environment
• Prior law enforcement and/or military experience
• One (1) year of experience with customer service

SALARY RANGE: $24.51 - $30.73 hourly, full-time, with an excellent benefits package.

To apply, please visit: www.worcesterma.gov/employment or send resume and cover letter to: City of Worcester, 455 Main Street, Room 109, Worcester, MA 01608. OPEN UNTIL FILLED, applications received prior to or on FRIDAY, AUGUST 22, 2025, will receive preference. Preference is given to Worcester residents. The City of Worcester is an equal opportunity, affirmative action employer. Women, minorities, people with disabilities and protected veterans are encouraged to apply. Direct inquiries to: City Hall, Human Resources, Room 109, 508-799-1030, Hiring@worcesterma.gov.