On-Call Concierge

The On-Call Concierge provides in-person support to apartment and condominium communities during day, evening, and holiday shifts. This role is responsible for front desk coverage, resident service, guest management, and periodic garage watch/security rounds. The ideal candidate delivers exceptional customer service while ensuring the safety and comfort of residents and visitors.

• Greet and assist residents, guests, and vendors in a professional and courteous manner.
• Monitor building entry, manage visitor check-ins, and enforce property access policies.
• Perform scheduled garage and property walk-throughs to monitor for safety, cleanliness, and security concerns.
• Respond promptly to resident inquiries, maintenance requests, or urgent issues.
• Maintain a log of daily activities, incidents, and visitor information.
• Coordinate with on-site staff or emergency services as needed.
• Accept and secure deliveries, packages, and mail for residents.
• Report any building concerns, damages, or security issues to property management and/or agency supervisor.
• Maintain a neat and professional appearance while representing the staffing agency.

• On-call shifts may include days, evenings, overnights, weekends, and holidays.
• Work is performed on-site at various client properties.
• Indoor/outdoor work may be required, including garage watch and site inspections.
• Must be reachable by phone during assigned on-call shifts.