SAP S/4HANA Workstream Lead - Sales Cloud

Vaco
$140,000.00 - $170,000.00 / yr
United States, North Carolina, Cary
Jul 23, 2025
POSITION DESCRIPTION Job Title:SAP S/4HANA Workstream Lead - Sales Cloud Location:Hybrid in Durham, NC JOB SUMMARY: A global enterprise is undergoing a significant transformation initiative to replace multiple legacy CRM systems and associated processes with a unified SAP Sales Cloud platform and standardized business workflows. TheSAP Sales Cloud Workstream Leadwill be part of the IT Business Applications team, playing a key role in implementing lead-to-cash, customer service, sales forecasting, and budgeting processes within SAP Sales Cloud and S/4HANA Public Cloud. This position involves close collaboration with the SAP implementation partner and stakeholders across sales, service, and finance departments to plan, execute, and support the SAP Sales Cloud and S/4HANA rollout. Post-implementation, the role ensures users are well-trained, efficient, and compliant with standardized processes and best practices. This high-impact role supports global scalability and growth by working with cross-functional teams across all company locations to understand current business operations and facilitate the transition to harmonized systems and processes. KEY RESPONSIBILITIES: Business Acumen:Gain a deep understanding of the organization's sales and service operations. Project Planning:Partner with implementation teams and business users during discovery, preparation, and exploration phases to review deliverables, participate in workshops, validate processes, resolve gaps, and finalize scope. System Implementation:Support system configuration, data migration, environment deployment (dev/test/prod), testing, user training, and go-live activities. Post-Go-Live Support:Provide ongoing support for SAP Sales Cloud users, conduct process health checks, troubleshoot issues, and ensure adoption of standardized workflows and system benefits. Process Improvement:Analyze current sales processes and identify opportunities for optimization using SAP Sales Cloud, S/4HANA, and AI-driven capabilities. Lead-to-Cash Alignment:Collaborate with sales and service teams to maintain alignment with SAP systems and promote adherence to best practices. REQUIRED EDUCATION & EXPERIENCE: Bachelor's degree in Information Technology, Business Administration, or Finance Minimum 5 years of experience in sales, service, and finance operations within a multinational environment At least 3 years of hands-on experience implementing CRM and lead-to-cash processes in SAP Sales Cloud and S/4HANA (Public Cloud edition) Experience with customer service portals and their integration with SAP Sales Cloud Proven expertise in SAP Sales Cloud configuration and implementation Experience supporting users in process improvement and operational management using SAP Strong understanding of sales and service-related business processes PREFERRED SKILLS & EXPERIENCE: S/4HANA Certification Multilingual fluency (German, Portuguese, Norwegian, or others) Background in metal or chemical manufacturing industries Comfortable working with distributed, multicultural, and multilingual teams Self-driven and adaptable in dynamic environments Capable of mentoring and coaching team members Strong relationship-building, facilitation, project management, and problem-solving abilities CORE COMPETENCIES: Change Management:Embraces and leads change effectively, inspiring others to adapt and evolve. Communication:Communicates clearly and appropriately for various audiences; ensures mutual understanding. Customer Focus:Prioritizes the needs and expectations of internal and external stakeholders. Team Collaboration:Fosters a cooperative and inclusive team environment. Results Orientation:Maintains accountability for deliverables and strives for high performance. TRAVEL REQUIREMENTS: International and domestic travel is expected at 30-40% during the initial implementation phase, with ongoing travel at 10-15%. Vaco by Highspring values a diverse workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply. EEO Notice Vaco by Highspring is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race (including but not limited to traits historically associated with race such as hair texture and hair style), color, sex (includes pregnancy or related conditions), religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by federal, state or local law. Vaco by Highspring and its parents, affiliates, and subsidiaries are committed to the full inclusion of all qualified individuals. As part of this commitment, Vaco by Highspring and its parents, affiliates, and subsidiaries will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact HR@vaco.com . Vaco by Highspring also wants all applicants to know their rights that workplace discrimination is illegal. By submitting to this position, you agree that you will be giving Vaco by Highspring the exclusive right to present your as a candidate for the foregoing employment opportunity. You further agree that you have represented information about yourself accurately and have not affirmatively misrepresented your qualifications. You also agree to maintain as confidential, to the fullest extent permitted by law, any information you learn from Vaco by Highspring about the position and you will limit disclosure of information about the position only to the extent necessary to perform any obligations in furtherance of your application. In exchange, Vaco by Highspring agrees to exercise reasonable efforts to represent you through all solicitation, job screening and resume dispersal. Privacy Notice Vaco by Highspring and its parents, affiliates, and subsidiaries ("we," "our," or "Vaco by Highspring") respects your privacy and are committed to providing transparent notice of our policies. California residents may access Vaco by Highspring HR Notice at Collection for California Applicants and Employees here. Virginia residents may access our state specific policies here. Residents of all other states may access our policies here. Canadian residents may access our policies in English here and in French here. Residents of countries governed by GDPR may access our policies here. Pay Transparency Notice Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual's skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. With that said, as required by local law, Vaco by Highspring believes that the following salary range referenced above reasonably estimates the base compensation for an individual hired into this position in geographies that require salary range disclosure. The individual may also be eligible for discretionary bonuses.