Principal DevOps Engineer

Company Information
For more than 20 years, AEG has played a pivotal role in transforming sports and live entertainment. Annually, we host more than 160 million guests, promote more than 10,000 shows and present more than 22,000 events around the world. We are committed to innovation, artistry, and community, and leverage the power of our 300+ venues, leading sports franchises, marquee music brands, integrated entertainment districts, premier ticketing platform and global sponsorship activations, to create memorable moments that give the world reason to cheer.

Our business is interwoven with the human mind and heart, and we strive to build a diverse and inclusive company that reflects the artists, athletes, and fans that we host; reach beyond traditional boundaries to support the communities in which we operate; and minimize our impact on the environment by adopting sustainable practices throughout our business operations.

If you want to be challenged to up your game and make a difference, then join us in giving the world reason to cheer!

Job Summary

The Principal DevOps Engineer is a senior-level individual contributor who architects and implements scalable, secure, and resilient infrastructure solutions across multi-cloud environments (AWS, Azure, GCP). This role leads technical execution of DevOps best practices, including automation, CI/CD pipeline development, observability, and infrastructure as code. The Principal Engineer partners closely with engineering teams, architecture, and stakeholders to define technical requirements and deliver high-impact solutions. They also mentor peers and promote a DevOps culture focused on reliability, performance, and developer efficiency.

Essential Functions

• Deploy microservices using Infrastructure as Code (IaC) within CI/CD pipelines by scripting, testing, and creating backups to support independent development, scalable deployment, and reliable system configuration.
• Train, mentor, and assist other team members in DevOps and Platform Engineering best practices, while actively contributing to the refinement of tickets, definition of technical requirements, and identification of effective solutions. Collaborate with the team to define measurable and meaningful KPIs for DevOps Engineers to strive toward and follow.Train, mentor, and assist other team members in DevOps and Platform Engineering best practices, while actively contributing to the refinement of tickets, definition of technical requirements, and identification of effective solutions. Collaborate with the team to define measurable and meaningful KPIs for DevOps Engineers to strive toward and follow.
• Manage automated build processes using software development platforms (Azure DevOps, GitHub, Jenkins, and AWS CodeBuild) to enable quick, efficient, correct, and flexible deployments.
• Automate, deploy, and test by leveraging webhooks and status checks from software development platforms (Azure, GCP, AWS CodeDeploy, AWS CodePipeline, GitHub, Jira, and Postman)
• Configure and create automated real-time application monitoring solutions that include database log reviews, key performance indicators of system performance, and other alerts to maintain availability and security of database systems.
• Champion ChatOps workflows using real-time communication tools (like Slack), and perform system administration tasks including changes to user permissions, system configurations, and tuning of applications and processes in partnership with the development team. Additionally, contribute to monthly reporting on system health, performance metrics, and operational improvements to ensure transparency and continuous optimization.

Required Qualifications

• BA/BS Degree (4-year) in a related field
• 6-8 years years of related work experience
• Experience designing and configuring Azure cloud services, including AKS, Azure Functions, Logic Apps, ACR, Front Door, Application Insights, Key Vault, Load Balancers, VNets, Traffic Manager, and Event Hub.
• Experience automating deployments for microservices-based platforms using CI/CD and infrastructure as code.
• Experience collaborating on projects that utilize modern JavaScript frameworks such as React, Angular, Vue.js, or Ember.js.
• Experience configuring infrastructure and application alerts, alarms, and notifications
• Experience solving application monitoring challenges using continuous synthetic transactions
• Comfortable using Git version control
• Experience working in cloud-based DevOps environments with cross-functional or globally distributed teams.
• Eagerness to work in a highly collaborative team environment
• Understanding of DevOps fundamentals such as security, scalability, and reliability
• Ability to design and create cloud-based software defined networking
• Familiarity with fault tolerant infrastructure designs including the use of regions and availability zones
• Familiarity with Kubernetes setup, configuration, and deployment
• Experience with writing infrastructure as code (IaC) (Terraform, Azure ARM, CloudFormation, Pulumi)
• Proficiency in a scripting language such as Bash or PowerShell
• Experience in at least one programming language (JavaScript, Ruby, Python, PHP, C#)
• Experience with a unified, real-time monitoring and analytics platform, such as Azure Log Analytics, Google StackDriver / Operations Suite, New Relic, Splunk or Datadog
• Understanding of Microsoft SQL or MySQL
• Experience using a CI/CD tool like CircleCI, Jenkins, Azure DevOps, or AWS CodePipeline
• Experience working in Agile/Scrum environments, including sprint planning and backlog refinement.
• Great verbal and written communication skills
• Strong analytical, decision-making, interpersonal, and conflict resolution skills
• Results driven with reliable follow through
• Experience contributing to operational reporting, including system health, performance metrics, and KPI

Payscale: $136,193 - $185,718

Bonus: This position is eligible for a bonus under the current bonus plan requirements.

Benefits: Full-time: We offer a comprehensive benefits package that includes: medical, dental and vision insurance, paid holidays, vacation and sick time, company paid basic life insurance, voluntary life insurance, parental leave, 401k Plan (with a current employer match of 3%), flexible spending and health savings account options, and wellness offerings.

AEG reserves the right to change or modify the employee's job description whether orally or in writing, at any time during the employment relationship. AEG may require an employee to perform duties outside their normal description.