Administrator P&C Operations

CREATIVITY IS OUR SUPERPOWER.It's our heritage and it's also our future. Because we don't just make toys. We create innovative products and experiences that inspire fans, entertain audiences and develop children through play. Mattel is at its best when every member of our team feels respected, included, and heard-when everyone can show up as themselves and do their best work every day. We value and share an infinite range of ideas and voices that evolve and broaden our perspectives with a reach that extends into all our brands, partners, and suppliers.

The Opportunity:The Administrator People and Culture (P&C) Operations is responsible for providing day-to-day support to the El Segundo P&C Business Partners, Compensation, Benefits, PC Technology, P&C Communications and related team members. This includes responding to P&C Business Partner and employee questions, resolving issues, P&C Systems employee life cycle data entry, providing P&C reporting, dashboard generation and basic analytics, and general support to the El Segundo P&C team. A successful candidate in this role would aspire to and eventually grow into a P&C Business Partner or P&C Center of Excellence role.

What Your Impact Will Be:

• Handle day-to-day processes, to include employee data changes, creation of job requisitions, training support, and answering P&C questions for clients
• Full end-to-end termination processing in a hybrid work model; coordinate with P&CBP, Shared Services, IT, Security and external vendors, as needed, to ensure a positive employee experience; creation and distribution of digital termination documents; conduct exit interviews remotely and on-site as needed; support termination to competitor process
• Update/manage resources on P&C Access (SharePoint site)
• Ensure compliance and integrity of all P&C systems data through various audit processes in cooperation with Mattel Global Shared Services, Compensation/Benefits & P&C Technology
• Partner with P&C Technology, Shared Services, IT, and Finance teams on supporting tools/systems and troubleshooting user issues (PeopleSoft, Kissflow, Coupa, Oracle, Workday, etc.);
• Serve as point of contact for both internal and outsourced Global Shared Services teams, ensuring that service levels are met, and processes are continually being improved; follows up on delinquent requests and escalate issues on behalf of P&CBPs
• Maintain and deliver standard and ad hoc P&C reporting and analytics to and for the P&C team and business (e.g. overtime reporting, P&C dashboards, etc.)
• Continue to support efforts to digitally enable the P&C function and supporting processes
• Support Global Onboarding team in conducting new hire orientation as needed, including I-9 verification using EMPTrust and E-Verify
• Support Global Compensation team with activities such as:
  • Inputting retention awards in P&C system (global responsibility)
  • Creating compensation memos
• Maintain El Segundo P&C office space to include ordering office supplies, submitting Facilities and IT tickets, general upkeep of common areas
• Initiate Overpayment Deduction Authorization forms to support Payroll's collection of owed monies by researching discrepancies, addressing employee questions/concerns, etc.)
• Other special projects as assigned

What We're Looking For:

• Demonstrated agrowth mindset by staying curious and continuously learning, embracing challenges, and improving themselves.
• Bachelor's degree or equivalent work experience
• Minimum 2 years as a coordinator, and/or P&C Technology/Reporting supporting a fast paced department; experience working in an P&C department preferred
• MS Office skills specifically in Excel (formulas, vlookups, mail merge, etc.) and PowerPoint
• Strong analytic, organizational, and problem-solving capability
• Ability to multi-task and self-manage/prioritize in a busy environment supporting 10+ P&CBPs
• Strong interpersonal and customer service skills with clients and team members
• Exceptional detail orientation and organization skills (with strong sense of urgency and follow up/follow tP&Cough)
• Strong, clear and professional written and verbal communication skills
• Ability to actively listen and accurately interpret directions and instructions
• Ability to think and illustrate 'big picture' focus as well as make sure the details are executed flawlessly
• Maintains composure in highly stressful or adverse situations; ability to adapt effectively to change
• Takes personal responsibility for the quality and timeliness of work and achieves results with little oversight
• 'Can-do' attitude and proactive, solution-focused individual
• Experience working with HCM systems and digitally enabled processes, Workday preferred
• Experience with Adobe Creative Cloud (Acrobat and InDesign) as well as AdobeSign preferred

The base hourly rate for this position is between$23.46 and $29.00.

**This range is indicative of projected hiring range, however base hourly rate will be determined based on a candidate's work location, skills and experience.Mattel offers competitive total pay programs, comprehensive benefits, and resources to help empower a culture where every employee can reach their full potential.

Don't meet every single requirement?At Mattel, we are dedicated to an inclusive workplace and a culture of belonging. If you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we still encourage you to apply. You may be just the right candidate for this or other roles.

How We Work:

We are a purpose driven company aiming to empower generations to explore the wonder of childhood and reach their full potential. We live up to our purpose employing the following behaviors:

• We collaborate:Being a part of Mattel means being part of one team with shared values and common goals. Every person counts and working closely together always brings better results. Partnership is our process and our collective capabilities is our superpower.
• We innovate:At Mattel we always aim to find new and better ways to create innovative products and experiences. No matter where you work in the organization, you can always make a difference and have real impact. We welcome new ideas and value new initiatives that challenge conventional thinking.
• We execute:We are a performance-driven company. We strive for excellence and are focused on pursuing best-in-class outcomes. We believe in accountability and ownership and know that our people are at their best when they are empowered to create and deliver results.

Our Approach to Flexible Work:

We embrace a flexible work model designed to empower a culture of growth, optimism, and wellbeing, where every employee can reach their full potential. Combining purposeful in-person collaboration with flexibility, our focus is to optimize performance and drive connection for moments that matter.

Who We Are:

Mattel is a leading global toy and family entertainment company and owner of one of the most iconic brand portfolios in the world. We engage consumers and fans through our franchise brands, including Barbie, Hot Wheels, Fisher-Price, American Girl, Thomas & Friends, UNO, Masters of the Universe, Matchbox, Monster High, MEGA and Polly Pocket, as well as other popular properties that we own or license in partnership with global entertainment companies. Our offerings include toys, content, consumer products, digital and live experiences.Our products are sold in collaboration with the world's leading retail and ecommerce companies. Since its founding in 1945, Mattel is proud to be a trusted partner in empowering generations to explore the wonder of childhood and reach their full potential.

Mattel's award-winning workplace culture has been recognized by Forbes, Fast Company, Newsweek, Great Place to Work, TIME, and more.

Visit us athttps://jobs.mattel.com/andwww.instagram.com/MattelCareers.

Mattel is an Equal Opportunity Employer where we want you to bring your authentic self to work every day. We welcome all job seekers, and all applicants will receive consideration for employment without regard to race, ethnicity, color, national origin, religion, sex, gender, gender identity or expression, sexual orientation, veteran and protected veteran status, disability status, and or any other basis protected by applicable federal, state or local law.

Pursuant to the Los Angeles Fair Chance Ordinance and the California Fair Chance Act, qualified applicants with arrest or conviction records will be considered for employment.

Videos to watch:
The Culture at Mattel
Corporate Philanthropy