New

Desktop Support Technician

TEKsystems
$22.00 - $27.00 / hr
life insurance, sick time, 401(k), retirement plan
United States, Ohio, London
Jul 22, 2025
Shift Details: The position can start out as either a 1st shift or 3rd shift opportunity, but would only be available as a 3rd shift opportunity upon conversion to a permanent employee. Overview: This role focuses on transitioning company systems to Windows 11 and maintaining overall functionality of IT infrastructure. The technician will support users by ensuring all hardware, software, and network components operate efficiently. Responsibilities also include proactive maintenance, technical documentation, and participation in projects to improve departmental workflows. Key Responsibilities: * Migrate devices and systems to Windows 11 * Provide frontline support for hardware, software, and network issues * Respond to help desk requests and log completed work * Conduct scheduled preventative maintenance tasks * Build and configure desktops and laptops including OS installation and peripherals * Manage and update system documentation and computer imaging libraries * Troubleshoot issues including malware removal and basic network diagnostics * Escalate advanced technical issues to appropriate personnel * Contribute to ongoing departmental projects * Maintain a clean and organized workspace * Take on additional responsibilities as needed Required Skills: * Strong understanding of Windows environments (10/11) * Proficiency in troubleshooting and desktop support * Familiarity with Active Directory and common administrative tasks * Knowledge of computer imaging and documentation best practices * Strong organizational and time-management abilities Preferred Qualifications: * A+ or Network+ Certification * Experience using ticketing systems * Ability to interpret technical data and prioritize multiple tasks * Collaborative attitude with strong communication skills * Experience with Microsoft tools and utilities Pay and Benefits The pay range for this position is $22.00 - $27.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in London,OH. Application Deadline This position is anticipated to close on Aug 4, 2025. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.