Lead Product Designer, Marketing Cloud

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About Salesforce

We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place.

The Salesforce Marketing Cloud empowers marketers to Learn, Plan, Build, and Run successful digital marketing campaigns for leading brands around the world. Through a combined focus on audiences, messaging channels, personalization and automation, we help marketers deliver highly personalized experiences and customer journeys.

The UX Lead, Marketing Cloud will build upon the world's #1 Marketing Platform. This role will lead strategic design initiatives in support of transforming Salesforce's B2B and B2C marketing platforms to our next generation architecture. The experiences crafted will be centralized around marketing campaigns with AI enhancing every step. This role requires collaboration across a wide number of partnering teams who all collectively come together to support the success of the world's most sophisticated marketing organizations.

Responsibilities:
*Work cross-functionally with product and engineering partners to represent the design team, facilitate design discussions, and ensure design quality
*Collaborate closely with leadership to define features and influence the overall direction of your product area, and with Design Leadership to inform and improve our design processes
*Design flows, prototypes, sketches, and high-fidelity UI for experiments and features
*Work closely with Engineering to ensure a high-quality implementation and user experience throughout every phase of a project, iterating rapidly upon receiving feedback
*Lead by example - do excellent work and help people on the team learn how you do it
*Encourage trust-building and feedback culture. Provide kind and clear feedback to the team, and solicit feedback from peers, including other product designers and cross-functional partners
*Identify overlap or connections across initiatives across the team and company, and ensure we are building a cohesive end-to-end user experience across the product
*Be an active mentor for other designers, interview new designers and actively advise on our design hiring process

Experience / Skills Required:
*At least 7 years of experience in an individual contributor role, on a Product Design team for desktop or mobile, delivering products from start to finish as part of a cross-functional team
*An outstanding portfolio, showcasing a strong foundation in typography, interaction, and visual design
*Ability to thrive in a fast-paced, agile environment with a focus on experimentation and rapid iteration, usually found in growth teams and startup environments (Think: balancing design quality with speed)
*Ability to explore ideas, persuade others, and build consensus on fast-moving projects with varying degrees of ambiguity
*Experience partnering with product managers to translate data and insights into strategy and rationale for design solutions
*Experience working and collaborating across diverse teams (i.e. Research & Analytics, Content, Marketing) in a dynamic, rapid growth environment
*Experience with prototyping as a means to explore and convey design solutions
*Self-motivated, with an ability to work proactively to produce results both independently and as part of a team
*Strong written/verbal communication and active listening skills, with an ability to build and develop trust across relationships

Please submit a resume with links to your portfolio & password to access. Submissions without portfolios or work samples will not be considered.

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