Program Manager, Charging - Go To Market

Rivian is on a mission to keep the world adventurous forever. This goes for the emissions-free Electric Adventure Vehicles we build, and the curious, courageous souls we seek to attract.

As a company, we constantly challenge what's possible, never simply accepting what has always been done. We reframe old problems, seek new solutions and operate comfortably in areas that are unknown. Our backgrounds are diverse, but our team shares a love of the outdoors and a desire to protect it for future generations.

The Program Manager will drive the operational tracking and execution of the Rivian Adventure Network, ensuring process efficiency and alignment with business needs. The ideal candidate is a natural leader who brings structured clarity to complex cross-functional programs and can build relationships across teams at all organizational levels.

The right candidate will have the skills to develop, implement, and continuously optimize processes from a clean slate, demonstrating a deliberate and consistent approach to their work. They will excel at gleaning actionable insights from data and ensure timely delivery in a rapidly evolving business and industry. This position reports directly to the Director, Rivian Adventure Network.

• Work cross functionally to define, track, and optimize network efficiencies. This involves identifying bottlenecks and structuring workflows across tools and systems of record ultimately improving efficiency and clarity, accelerating EV charging deployment.
• Utilize operational experience and performance data across multiple sources to establish and close feedback loops, enabling management and reporting of milestones for ongoing network operations, site deployments, product introductions, and similar. This includes crafting and tracking key performance indicators (KPIs) and identifying deviations from plan.
• Create clarity in ambiguous environments, defining clear pathways and actionable plans for Rivian Adventure Network's evolution and expansion.
• Develop and implement data-driven strategies for the DC charging network, utilizing analytics to identify opportunities and justify program investments.
• Drive the team's operating rhythm by establishing structured processes across working teams and leadership levels, populating, managing and optimizing systems of record and tracking accountability for follow-up actions
• Growth mindset to expand the program and team to deliver at scale.
• Ability to consider the voice of the customer(s) within program development and execution.

• 5+ years of Program Management experience supporting business strategy, operations, and customer success.
• Proven ability to track execution in a fast-paced, high-demand environment while balancing multiple priorities
• Bachelor's Degree in Business, Operations Management, Engineering, or a related field.
• High level analytical ability where problems are unusual and complex. Excel skills are a must.
• Proven problem-solving skills with an emphasis on cross-functional program management.
• Ability to utilize cross-functional project management and analysis tools to manage teams and projects efficiently (e.g., Excel, Confluence, Salesforce, etc.)
• Excellent written and verbal communication.
• Demonstrated ability to translate complexity and ambiguity into manageable progress.
• Required to communicate via Slack, e-mail, and phone.

Salary Range for Palo Alto, CA based applicants: $132,000 - $165,000 annually (Actual compensation will be determined based on experience, location and other factors permitted by law).

Benefits Summary: Rivian provides robust medical/Rx, dental and vision insurance packages for full-time and part-time employees, their spouse or domestic partner, and children up to age 26. Full Time Employee coverage is effective on the first day of employment. Part-Time employee coverage is effective the first of the month following 90 days of employment.

Rivian is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, gender, gender expression, gender identity, genetic information or characteristics, physical or mental disability, marital/domestic partner status, age, military/veteran status, medical condition, or any other characteristic protected by law.

Rivian is committed to ensuring that our hiring process is accessible for persons with disabilities. If you have a disability or limitation, such as those covered by the Americans with Disabilities Act, that requires accommodations to assist you in the search and application process, please email us at candidateaccommodations@rivian.com.

Rivian may collect, use and disclose your personal information or personal data (within the meaning of the applicable data protection laws) when you apply for employment and/or participate in our recruitment processes ("Candidate Personal Data"). This data includes contact, demographic, communications, educational, professional, employment, social media/website, network/device, recruiting system usage/interaction, security and preference information. Rivian may use your Candidate Personal Data for the purposes of (i) tracking interactions with our recruiting system; (ii) carrying out, analyzing and improving our application and recruitment process, including assessing you and your application and conducting employment, background and reference checks; (iii) establishing an employment relationship or entering into an employment contract with you; (iv) complying with our legal, regulatory and corporate governance obligations; (v) recordkeeping; (vi) ensuring network and information security and preventing fraud; and (vii) as otherwise required or permitted by applicable law.

Rivian may share your Candidate Personal Data with (i) internal personnel who have a need to know such information in order to perform their duties, including individuals on our People Team, Finance, Legal, and the team(s) with the position(s) for which you are applying; (ii) Rivian affiliates; and (iii) Rivian's service providers, including providers of background checks, staffing services, and cloud services.

Rivian may transfer or store internationally your Candidate Personal Data, including to or in the United States, Canada, the United Kingdom, and the European Union and in the cloud, and this data may be subject to the laws and accessible to the courts, law enforcement and national security authorities of such jurisdictions.

Please note that we are currently not accepting applications from third party application services.