The Sales Operations Manager plays a pivotal role in driving Ansira's new business development efforts by leading the end-to-end management of pitches, proposals, and RFPs. This individual will oversee timelines, organize cross-functional collaboration, curate compelling content, and support enterprise lead management. The ideal candidate is highly organized, strategic, and thrives in a fast-paced, deadline-driven environment, serving as a central resource across departments and a key contributor to the company's growth trajectory.
Key Responsibilities:
- Develop and oversee detailed project timelines, pitch calendars, and cross-functional team deliverables to ensure seamless execution of new business opportunities.
- Lead and support the development of RFP responses and new business pitch materials, ensuring alignment with client needs and brand voice.
- Collaborate closely with internal departments (account service, strategic planning, digital, media, data and insights, creative, franchise co-op management, and production/fulfillment) to support pitch strategy and execution.
- Schedule, facilitate, and manage key meetings to maintain momentum, ensure alignment, and meet critical submission deadlines.
- Create, update, and manage content assets including case studies, pitch decks, and proposal templates to continuously elevate the quality of deliverables.
- Support the intake, qualification, and progression of inbound enterprise leads using Pardot and Salesforce, ensuring efficient tracking and visibility across the pipeline
- Serve as a trusted partner to the Director, Growth Operations by supporting strategic initiatives and internal process improvements.
Background / Experience:
- Bachelor's degree in Business, Marketing, Communications, or a related field.
- 2-3 years of relevant experience, ideally in an agency environment with a focus on new business, marketing operations, or project management.
- Proven ability to independently manage complex projects under tight deadlines, balancing multiple priorities with attention to detail.
- Strong cross-functional leadership skills with a demonstrated ability to coordinate and motivate diverse teams toward a common goal.
- RFI/RFP/RFQ experience preferred.
- Experience with Pardot/Salesforce or similar CRM platforms preferred.
- Exceptional written and verbal communication skills with a strategic and persuasive mindset.
- Proficiency in MS Office, particularly PowerPoint and SharePoint; familiarity with project management tools is a plus.
- High level of initiative, enthusiasm, and adaptability; comfortable operating in both structured and evolving environments.
- Natural problem-solver with a strong sense of accountability and ownership.
- Energetic team player with a positive attitude, excellent interpersonal skills, and a collaborative spirit.
- Driven, self-motivated, and committed to delivering exceptional internal and external client experiences.
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