Student Success Specialist

Lubbock

41705BR

PI Jorge Iber

Position Description

Provides specialized retention outreach and support services to students and serves as an Academic First Responder to at-risk students. Communicates with students digitally and in-person to provide holistic student support including academic development plans, resource referrals, and academic and career goal setting . Works directly with an academic college and participates in ongoing training and professional development to effectively support student success. The Student Success Specialist position is currently restricted for use in Academic Innovation & Student Success.

About the University

Established in 1923, Texas Tech University is a Carnegie R1 (very high research activity) Doctoral/Research-Extensive, Hispanic Serving, and state-assisted institution. Located on a beautiful 1,850-acre campus in Lubbock, a city in West Texas with a growing metropolitan-area population of over 300,000, the university enrolls over 40,000 students with 33,000 undergraduate and 7,000 graduate students. As the primary research institution in the western two-thirds of the state, Texas Tech University is home to 10 colleges, the Schools of Law and Veterinary Medicine, and the Graduate School. The flagship of the Texas Tech University System, Texas Tech is dedicated to student success by preparing learners to be ethical leaders for a diverse and globally competitive workforce. It is committed to enhancing the cultural and economic development of the state, nation, and world.
About Lubbock:Referred to as the "Hub City" because it serves as the educational, cultural, economic, and health care hub of the South Plains region, Lubbock boasts a diverse population and a strong connection to community, history, and land. With a mild climate, highly rated public schools, and a low cost of living, Lubbock is a family-friendly community that is ranked as one of the best places to live in Texas. Lubbock is home to a celebrated and ever-evolving music scene, a vibrant arts community, and is within driving distance of Dallas, Austin, Santa Fe, and other major metropolitan cities. Lubbock's Convention & Visitors Bureau provides a comprehensive overview of the Lubbock community and its resources, programs, events, and histories.

Major/Essential Functions

• Deliver personalized, comprehensive support and outreach to a designated group of undergraduate students to promote retention and academic success.

• Coordinate with the Office of Student Success in the College of Arts & Sciences to proactively identify and assist students.

• Leverage student data tools and indicators such as alerts, academic standing, account holds, and mid-term performance to identify retention risks and implement timely, effective interventions.

• Coordinate communication with faculty and staff regarding alerts and connect students with appropriate resources to increase their likelihood of personal and academic success.

• Maintain accurate records of outreach and student meetings, such as project data and other key data for departmental reporting.

• Work with other campus departments to build relationships to provide student support on a continuous basis.

• Participate in ongoing professional development, including identification of supplemental resources and/or student advocacy as appropriate.

• May perform other administrative functions aligned with individual and departmental priorities, such as offering student assistance during drop-in hours.

• Facilitate, coordinate, and help plan HSI and Title V. Related Grant activities

Required Qualifications

Bachelor's degree required, plus two years relevant experience.

Preferred Qualifications

Minimum of 5 years professional experience with advising, retention, or student success is strongly preferred.

Safety Information

Adherence to robust safety practices and compliance with all applicable health and safety regulations are responsibilities of all TTU employees.

Does this position work in a research laboratory?

No

Required Attachments

Cover Letter, Professional/Personal References, Resume / CV

Job Type

Full Time

Pay Basis

Hourly

Minimum Hire Rate

19.21

Pay Statement

Compensation is commensurate upon the qualifications of the individual selected and budgetary guidelines of the hiring department, as well as the institutional pay plan. For additional information, please reference the institutional pay plan by visiting www.depts.ttu.edu/hr/payplan.

Travel Required

None

Shift

Day

Schedule Details

M-F 8-5

Grant Funded?

Yes

Job Group

Academic Support Professionals

EEO Statement

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information or status as a protected veteran.