Analyst, Supplier Delivery

WHAT IS THE OPPORTUNITY?

In this role, the individual will be tasked to resolve pain points and seek efficiencies in the engagement between segment IT delivery teams and their suppliers. To do this, the individual will; represent delivery teams and coordinate cross functional stakeholders to draw insights into the relationship between delivery teams and their suppliers by building and maintaining reporting analytics, governance controls, contract management, and tracking and reporting overall segment spend against Professional Fees and annual budget.

WHAT WILL YOU DO?

Reporting, Analytics and Financial Management

• Contract Control Dashboard and monitoring

• Contract pre-approval process

• Contract pipeline tracking and support with execution

• Provide consulting on of small contracts

• Establish the metrics, reporting and accountability guidelines

• Spend to budget analysis

• Support the monitoring of supplier's monthly performance against established service level commitments and client expectations, documenting and following up on action items

Relationships & Communication

• Provides superior client experience and strengthens relationships with business partners and Supplier partners

• Hosts weekly governance meeting with key suppliers for tracking, to review operational items, and provide support

• Collaborates with colleagues across WMT, suppliers, T&O Finance, Procurement, and other T&O areas

• Manages communications including status reports to all stakeholders

• Provides Management with timely updates on all issues and status

• Communicates best practices across all supplier delivery functions

Organizational Change Management

• Create and execute on processes and controls for Supplier Management to adhere with governance standards and execute within WMT

• Identify opportunities for process/governance efficiencies and implement changes within WMT

• Host forums with Project Delivery Teams and Contract Owners to increase awareness, desire and knowledge of governance processes

WHAT DO YOU NEED TO SUCCEED?

Must have:

• Undergraduate degree or equivalent work-experience

• Demonstrated ability in written and oral communication skills along with strong presentation skills. Ability to determine the information and communication needs of the stakeholders and project.

• Strong organizational, project management and time management capabilities.

• A strong understanding of technology and/or financial services industry.

• Deadline-driven and results-oriented; able to meet consistently high quality standards while handling a variety of tasks and deadlines simultaneously.

Nice-to-have:

• Experience at a large financial instituation

• Ability to facilitate between and influence key decision makers

• Strategic thinker with excellent interpersonal skills to work across functions and businesses

What's in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable

• Leaders who support your development through coaching and managing opportunities

• Ability to make a difference and lasting impact

• Work in a dynamic, collaborative, progressive, and high-performing team

• A world-class training program in financial services

• Flexible work/life balance options

• Opportunities to do challenging work

The good-faith expected salary range for the above position is $50,000-$85,000 depending on factors including but not limited to the candidate's experience, skills, registration status; market conditions; and business needs.This salary range does not include other elements of total compensation, including a discretionary bonus and benefits such as a 401(k) program with company-matching contributions; health, dental, vision, life and disability insurance; and paid time-off plan.

RBC's compensation philosophy and principles recognize the importance of a highly qualified global workforce and plays a critical role in attracting, engaging and retaining talent that:

• Drives RBC's high performance culture
• Enables collective achievement of our strategic goals
• Generates sustainable shareholder returns and above market shareholder value

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Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Inclusion and Equal Opportunity Employment

At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.