The TMS Operator serves in a hybrid role, combining the administration of TMS treatments with administrative and operational support for the medication management team. This role includes operating TMS equipment, coordinating medication-related services, and ensuring adherence to healthcare regulations and protocols. The ideal candidate is reliable, detail-oriented, and committed to delivering compassionate, patient-focused care in a mental health environment.
What We Offer:
- Free virtual short-term counseling for the whole family!
- Medical Insurance with the option to select a $10 mental health office visit copay!
- Dental, Vision, Life & Disability
- Pet Insurance
- Free access to virtual urgent care for the whole family!
- Generous 401(k) match up to 4%!
- Paid Time Off + Holidays
- Employment models that prioritize creativity, culture, and compensation
- Competitive compensation
- Reasonable caseload expectations and flexible scheduling, full-time or part-time options
- Free supervision
- Free attendance + paid time (dependent on pay model) for internal CEU's
- Amazing colleagues who are passionate about destigmatizing mental health
- Comfortable & inviting clinic environment, with furnished offices
Compensation: The compensation range for this position is $24.00 per hour.
Required Skills/Abilities:
- Bachelor's degree in related field
- Previous training in TMS or willingness to be trained in TMS
- Mental Health experience preferred
- Ability to perform, organize, and prioritize work independently.
- Exhibit good judgement, honesty, integrity, responsibility, time management, and punctuality.
- Ability to analyze issues and suggest or determine solutions.
- Excellent organizational skills and attention to detail.
- Ability to work well in a fast-paced, changing environment.
- Ability to work independently and collaboratively with other teams to achieve goals.
- Strong working proficiency with Microsoft Office products including Outlook, Calendar, Teams Chat, Word, Excel, PowerPoint, etc.
- Proficient in using electronic health records (EHR) systems.
- Maintains strict confidentiality handling client information in compliance with HIPAA guidelines and Ellie policies.
- Demonstrates awareness, inclusivity, sensitivity, humility, and experience in working with individuals from diverse ethnic backgrounds, socioeconomic statuses, sexual orientations, gender identities, and other various aspects of culture
Responsibilities Include:
- Deliver TMS treatments in accordance with physician prescribed protocols and safety guidelines.
- Prepare the TMS equipment before each session. Ensure proper coil placement and accurate session parameters.
- Administer psychiatric rating scales and safety assessments to track patient progress and ensure treatment safety.
- Accurately document each treatment session, patient responses, and any adverse events in the electronic health record.
- Handle patient calls efficiently by prioritizing needs, communicating effectively with providers, and responding promptly to patient concerns.
- Process prescription refill requests with accuracy and attention to detail.
- Manage scheduling tasks, including booking, canceling, and rescheduling appointments.
- Assist with collecting copays, resolving past due balances, and setting up payment plans when needed.
- Follow clinic policies, HIPPA guidelines, and safety protocols to maintain a secure and professional treatment environment.
- Perform additional tasks as assigned or required to support operations.
- Travel is expected within and across MN clinics as needed
Ellie was proudly founded by clinicians on the principle of destigmatizing mental health. The mental health industry is full of barriers, and we have made it our goal to fill the gap and find innovative ways to break down these barriers for our local communities. We are excited to expand across the country by partnering with local leaders in your community.
Ellie Mental Health is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Compensation: $24.00 per hour
|