Intermediate ServiceNow Developer

Job Title: Intermediate ServiceNow Developer
Location: San Antonio, TX (onsite)
Status: Full-time
Clearance Level: TS/SCI
Education: Bachelor's degree in a related field required (Master's may substitute for 2 years of experience)
Certs: IAT Level II Certification
(Must hold one of the following: Security+ CE, CySA+, GSEC, or SSCP)

Preferred: ServiceNow Certified System Administrator or equivalent experience

Salary: 70,000-$85,000
Benefits: Competitive salary and bonus structure, Comprehensive health insurance, 401(k) with company match, Generous PTO and remote work options.
Application: Apply here, or on our Careers Page @ Careers - Metronome, or email your resume to r.derring@wearemetronome.com

Metronome is seeking an Intermediate ServiceNow Developer to support configuration, customization, and implementation of the ServiceNow platform across secure Department of Defense environments. This role is key to enabling incident response, ticket management, and workflow automation in support of Joint Cyber Command and Control (JCC2) operations.

• 3-5 years of experience in ServiceNow development and administration

• Proficiency with:

  • ServiceNow ITSM modules (Incident, Problem, Change)

  • Custom script development (JavaScript, Glide API)

  • CMDB, workflows, business rules, and UI actions

• Understanding of Agile/SAFe delivery and continuous improvement

• Familiarity with integration of ServiceNow with other enterprise systems

• Strong documentation, troubleshooting, and user support skills

• Ability to work in classified environments and maintain data integrity and compliance