Digital Accessibility Manager

Division of Information Technology

University of Missouri is committed to providing inclusive and accessible digital experiences for all students, faculty, staff, and community members. We are seeking a Manager of Digital Accessibility to lead and oversee institutional efforts to ensure compliance with WCAG 2.1/2.2, Section 508, and relevant laws and policies. This position plays a key strategic and operational role in advancing digital accessibility across web content, instructional technologies, software systems, and procurement processes.

Key Responsibilities:

Strategic Leadership & Program Development

* Develop and lead the university's digital accessibility strategy, aligning with institutional goals, legal requirements, and best practices.

* Serve as the subject matter expert on digital accessibility and digital compliance across the institutions that comprise UM System - MU, UMKC, UMSL and S&T

* Establish or update accessibility guidelines, procedures, and benchmarks for digital content, platforms, and systems.

* Coordinate and chair cross-functional accessibility committees or working groups.

* Manage a team of digital accessibility subject matter experts.

Compliance, Risk, and Evaluation

* Ensure institutional compliance with WCAG 2.1/2.2, Section 508, ADA, and other federal/state regulations.

* Develop a sustainable IT procurement program for all campuses. Develop process and procedures. Escalation paths and document all processes.

* Oversee the evaluation of digital tools and content, including internal audits and third-party VPAT assessments.

* Develop a consistent review and assessment process for VPATs, HECVATs, and other accessibility documentation as part of the IT procurement process.

* Identify, document, and prioritize accessibility risks, and track remediation plans with responsible teams or vendors.

Collaboration & Training

* Work closely with academic technologies, web developers, application developers, procurement, disability services, legal, and communications to coordinate, collaborate and implement accessible solutions.

* Design and deliver training for faculty, staff, and vendors on creating and maintaining accessible digital content and systems.

* Act as a liaison with external vendors and partners to ensure accessibility expectations and follow-through.

Monitoring & Reporting

* Lead accessibility testing team using both manual and automated tools (e.g., axe, WAVE, NVDA, JAWS, VoiceOver).

* Maintain detailed documentation of evaluations, compliance status, and progress toward institutional accessibility goals.

* Prepare reports and updates for institutional leadership, accreditation, and compliance bodies.

Monday - Friday 8am - 5pm

Hybrid or remote work flexibility based on institutional policy.

May require occasional travel or evening/weekend work for trainings or events.

Will work across multiple Campuses and report on accessibility strategy and compliance to leadership.

* Bachelor's degree in Information Technology, Accessibility, Educational Technology, or a related field; Master's preferred.

* 5+ years of experience in digital accessibility, including at least 2 years in a leadership or coordination role.

* In-depth knowledge of WCAG 2.1/2.2, Section 508, ADA Title II/III, and other accessibility standards.

* Experience with evaluating and interpreting VPATs, HECVATs, and digital procurement processes.

* Proficiency in accessibility testing tools and assistive technologies.

* Strong project management, communication, and collaboration skills.

* Ability to lead institutional change and influence stakeholders at all levels.

* IAAP CPACC, WAS, or other accessibility-related certifications.

* Experience working in a higher education environment with faculty, students, and diverse administrative units.

* Familiarity with accessibility in LMS platforms (e.g., Canvas), digital documents, and multimedia.

* Knowledge of FERPA, HIPAA, and data privacy/security regulations affecting IT decisions.

Salary Range: $70,000 - $100,000 Commensurate with experience

Grade: GGS 12

University Title: SENIOR MANAGER IT

Internal applicants can determine their university title by accessing the Talent Profile tile in myHR.

Visa Sponsorship Information:
Applicants must be authorized to work in the United States. The University will not sponsor applicants for this position for employment visas.

This position is eligible for University benefits. As part of your total compensation, the University offers a comprehensive benefits package, including medical, dental and vision plans, retirement, paid time off, short- and long-term disability, paid parental leave, paid caregiver leave, and educational fee discounts for all four UM System campuses. For additional information on University benefits, please visit the Faculty & Staff Benefits website at https://www.umsystem.edu/totalrewards/benefits.

Equal Employment Opportunity

The University of Missouri is an Equal Opportunity Employer.

To request ADA accommodations, please call the Director of Accessibility and ADA at 573-884-7278.