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Facilitator

MillerKnoll, Inc.
United States, Pennsylvania, East Greenville
Jul 16, 2025

Why join us?

If you're looking for a fulfilling manufacturing career, you've come to the right place. At Knoll, we're searching for dedicated manufacturing talent to support our business growth. We offer a competitive hourly wage, generous benefits that start on your first day, and endless possibilities for career growth. Connect with our hiring team today to learn more.

Our purpose is to design for the good of humankind. It's the ideal we strive toward each day in everything we do. Being a part of Knoll means being a part of something larger than your work team, or even your brand. We are redefining modern for the 21st century. And our success allows Knoll to support causes that align with our values, so we can build a more sustainable, equitable, and beautiful future for everyone.

1st Shift Facilitator

Welcome!

Giving our current team members the opportunity to move within MillerKnoll is important to us, and helping our team members find positions that best fit their skills and passions is an integral part of equipping MillerKnoll to do great things. We work hard to personally review every resume to look for those individuals who bestmatch the requirements of each opening.

GENERAL PURPOSE

Supports and responds to team members. Performs problem solving and improvement kaizen activities.

ESSENTIAL FUNCTIONS

  • Actively engages and encourages involvement of team members in improvement initiatives.

  • Conducts hour x hour, standardized work, and problem-solving documentation.

  • Encourages safe behavior and 5s housekeeping activities.

  • Ensures measurable improvement to goals.

  • Facilitate quick response to problems.

  • Maintains daily communication with Work Team Leader and team members.

  • Maintains effective communication and cooperation with all other shifts and Facilitators.

  • Performs problem identification and kaizen activities.

  • Support training initiatives of team members in standardized work through job instruction (JI).

  • Uses job instruction (JI) training method, where applicable.

  • Utilizes a structured approach to problem solving including regular reflections.

  • Works with Work Team Leader to ensure that quality criteria is followed and quality checks are completed appropriately using standardized work, job instruction (JI), and quality criteria.

  • Performs additional responsibilities as requested to achieve business objectives.

Education/Experience

One of the following is required:

  • High school diploma or its equivalent (GED for example)

  • Work experience which demonstrates performance competence

Skills and Abilities

  • Successfully completed Facilitator Bridge Program or equivalent development.

  • Must be able to meet the minimum requirements of the jobs represented in the appropriate department.

  • Demonstrated initiative to lead others for improved performance and consistently demonstrated job performance that exceeds expectations.

  • Must be able to perform all jobs in zone and adjacent zones within Takt Time and to standardized work.

  • Excellent written and verbal communication and interpersonal skills including ability to challenge team members/peers appropriately to follow standards.

  • Ability to appropriately apply MKPS technical tools, i.e., standardized work, job instructions, work balance chart, time observations. etc.

  • Knowledge of and ability to explain the 4 Philosophies of HMPS, True North, HMPS tools and their relation to one another (pocket card).

  • Ability to practice and document kaizen (PDCA).

  • Demonstrated ability to teach others, build effective relationships, flexibility, and ability to implement and manage change effectively.

  • Exhibits a willingness to help others, eagerness to learn, and uses a Servant Leadership style.

  • Must be able to perform all essential functions of the position with or without accommodations.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be able to perform all essential functions of the position with or without accommodations.

Who We Hire?

Simply put, we hire qualified applicants representing a wide range of backgrounds and abilities. MillerKnoll is comprised of people of all abilities, gender identities and expressions, ages, ethnicities, sexual orientations, veterans from every branch of military service, and more. Here, you can bring your whole self to work. We're committed to equal opportunity employment, including veterans and people with disabilities.

This organization participates in E-Verify Employment Eligibility Verification. In general, MillerKnoll positions are closed within 45 days and are open for applications for a minimum of 5 days. We encourage our prospective candidates to submit their application(s) expediently so as not to miss out on our opportunities. We frequently post new opportunities and encourage prospective candidates to check back often for new postings.

MillerKnoll complies with applicable disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact MillerKnoll Talent Acquisition at careers_help@millerknoll.com.

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