Manager, Workplace Management

Purpose & Overall Relevance for the Organization

Workplaces is responsible for the active management of the Global Real Estate Portfolio including leases and transactions of all the properties, all design, construction and operations for offices, showrooms and DC's for adidas. This supports the successful implementation of "Creating the New" by supporting revenue growth, portfolio optimization and creating great workplaces to attract and retain top talent across the globe. To ensure a successful and sustainable Portfolio, Workplaces collaborates within an extensive network of internal / external stakeholders and industry experts to provide value added service.

In this role you are responsible for the quality management and development and the coordination of the assigned service area at the adidas location in New York, and offsite Showroom locations in the region NAM. This role will set the highest quality standards for all location related facility operations.

Key Responsibilities

• Support the Americas Workplace Leadership Team, primarily in the New York City area, and that of offsite showroom locations in NAM in implementing processes related to internal corporate employee moves and workplace environment changes driven by business requirements, workplace evolution, and analysis of utilization trends.
• Deliver consistent, premium facility management service standards within target schedule and scope, Point of contact for employee communication regarding office and showroom operations, improvements, and services.
• Gain familiarity with adidas internal operating process to lead various tasks with high complexity supporting BU functional responsibility that require in-depth operational experience.
• Drive team performance through setting clear expectations and priority management.
• Primary point of contact (POC) for adidas NYC Brand Center, building security and maintenance
• Manage Workplaces Vendors and services for offsite locations, in partnership with local leadership
• Develop and maintain policy and procedure manual for New York Brand Center
• Manage Workplace Communications for location; Develop and send out weekly office reminders and updates
• Provide day to day supervision of maintenance systems, processes, and documentation for locations within portfolio
• Partner with adidas Workplace Management, Security, IT, and CRE (Workplaces) to manage and implement site security operational standards
• Attend meetings as it relates to operational developments at the NYC Brand Center
• Manage Workplaces Services Provider providing FM, Reception/Hospitality and Shipping Receiving Services
• Oversee administration of Document Management account for location, ensuring any documents that require shredding have been identified and timeline for destruction is set in place; Schedule destruction when needed.
• Manage vendor set ups, creation and maintenance of PO's, budget forecasting and reconciliation of all invoices related to function, ensuring compliance with adidas policy at all times.
• POC for landlord partnership, and annual CAM reconciliation review, ensuring financial forecasts are updated accordingly
• Manage the onboarding of Workplaces externals and contractors, ensuring they are compliant with all adidas policies and procedures at all times (COI, building access forms, ISO Contractor policies, etc)
• Manage Facilities Requests Smartsheet, ensuring timely, complete resolution to all requests. Analyze trends to proactively provide solutions for long term and day-to-day BU functionality
• Site lead for ISO certification program (ISO 14001, 18001, 45001), ensuring timely reporting, policy and procedure implementation and ongoing compliance and continuous improvement
• Ability to adapt to dynamic requirements of employees in the allocation of office space according to needs, ensuring the framework of the adidas Workplace Concept is respected
• Other duties as assigned by your manager

Key Relationships

• adidas employees
• Senior Leadership
• Workplaces regional operation leaders
• Procurement
• Global counterparts and stakeholders
• External authorities, including government, fire, compliance, H&S and Environmental affairs
• External suppliers

Knowledge, Skills and Abilities

• Service and customer satisfaction, people management/leadership culture
• Project management experience
• Negotiation skills
• Budget and cost control
• Excellent communication skills
• Strong knowledge of MS Office (Word, Excel, PowerPoint)
• Very good English skills

Requisite Education and Experience / Minimum Qualifications

• Completed vocational training, studies or equivalent education
• Appropriate qualification in Facilities Management, Project Management and HSEE would be an asset
• Minimum 5 years working experience in respective area and experience at a similar level in a complex organisation
• Proven Leadership and people management

• Diversity, Equity, and Inclusion at adidas means championing individual uniqueness and cultivating a culture of belonging in which everyone can create at their best. We embrace diverse backgrounds, experiences, and perspectives and seek to create a workforce that reflects our consumers and communities.
• adidas offers robust and progressive medical, including HSA (Health Savings Account) with employer funding or FSA (Flexible Spending Account) options, dental, vision, prescription drug coverage, adoption, with surrogate and fertility support, short and long-term disability, and basic life and AD&D insurance, which can be supplemented with employee-paid coverage. Employees are able to enroll in adidas' 401k plan and Stock Purchase Plan with employer match. Full-time employees are eligible for education assistance and generous Leave policies including 12 weeks of paid parental leave.
• Employees are eligible to earn an annual bonus based on both company and personal performance. Employees accrue prorated flexible time off in the amount .4388 hours per day that increases with years of service, twelve paid holidays throughout the calendar year and Service Time Off during milestone years.
• The anticipated low and high end of the base pay range for this position is $93,668.56- $125,000. Actual salary will be based on various factors, such as a candidate's experience, qualifications, skills and competencies, proficiency for the role.
• This position requires being in the office 5 days a week. The working location of this position is New York City, NY.
• Though our teammates hail from all corners of the world, our working language is English.