HR Benefits Senior Analyst

Human Resources Benefits Senior Analyst Responsibilities:

• Read, understand and analyze client process as per the business rules as a subject matter expert.
• Execute the process accurately and timely as a hands-on processor.
• Master the given process and help the team members to overcome process related queries
• Escalate issues and seek advice when faced with complex issues and problems.
• Pay close attention to quality of written and verbal English skills within Team.
• Creates a logical plan, realistic estimates and schedule for an activity or project segment.
• Ensure LWI's are followed and updated regularly and train the team members on process updates.
• Ensure process controls are followed; Maintain, validate and update process documentations as applicable to ensure compliance with documentation requirements.
• Perform Root Cause Analysis on issues faces and suggest appropriate corrective action for current remediation and future control.
• Must be able to propose process improvement ideas which can reduce time, improved accuracy or enhance controls
• Participates in Knowledge Transfer of any process and client and acquires in depth knowledge of process as an SME.
• Participates in various internal or client initiatives related to Process.
• Must have clear understanding of the existing performance metrics in the process, how they are measured and improvise the measurement system to make it more effective and transparent.

Team Support :

• Plan proper allocation of work.
• Support Team lead / Manager with Daily stats / reporting and MOS. Update process metrics on daily basis and maintain MIS.
• To be available on the floor through the day to resolve process related issues.
• Participate in Team building activities & Organizational initiatives.
• Complete training need analysis for the team on timely manner through quality reports and knowledge tests
• Follow the Quality Check and Audit mechanism within process to ensure delivery on SLA's.
• Ensure and maintain the security and confidentiality of client data.
• Assist in training/educating team assigned team members on learning and acquiring skills in process.

Basic Qualification:

• Minimum of 3 plus years of overall HR experience

• Minimum of 1 year benefit process experience

Preferred:

• Darwin Platform Experience

• Pension experience

• Exposure to BPO industry

• Bachelors Degree in Human Resources

Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired in California, Colorado, District of Columbia, Illinois, Maryland, Minnesota, New Jersey, New York or Washington as set forth below. We accept applications on an on-going basis and there is no fixed deadline to apply.

Information on benefits is here.

Role Location Hourly Salary Range

California $26.39 to $63.13

Colorado $26.39 to $54.52

District of Columbia $28.08 to $58.08

Illinois $24.42 to $54.52

Minnesota $26.39 to $54.52

Maryland $26.39 to $54.52

New York/New Jersey $24.42 to $63.13

Washington $28.08 to $58.08

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