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Remote New

Billing Specialist

Tobii Dynavox
medical insurance
United States, Pennsylvania
Jun 24, 2025

Why join us?

We're on a mission to empower people with disabilities to do what they once did or never thought possible. As the world-leader in assistive communication solutions, we empower our customers to express themselves, connect with the world, and live richer lives.

At Tobii Dynavox, you can grow your career within a dynamic, global company that has a clear, impactful purpose - with the flexibility to also do what truly matters to you outside of work. What's more, you'll be part of a work culture where collaboration is the norm and individuality is welcomed.

As a member of our team, you'll have the power to make it happen. You'll solve challenges, deliver solutions and develop new, efficient processes that make a direct impact on our customers' lives.

What you'll do:

The Billing Specialist is responsible for billing claims to appropriate primary insurance companies (as well as secondary/tertiary on an as need basis) or governmental institutions.

As a Billing Specialist, you will be responsible for:

  • Determine primary and secondary insurance company responsibility

  • Review client charts to ensure accurate documentation and insurance provider responsibility

  • Push charts from funding system into billing system

  • Prepare and submit claims for portal, paper, and electronic processing to insurance companies or governmental institutions

  • Balance daily batches and run needed reports

  • Print and scan proof of deliveries for each claim

  • Follow up on previously billed claims as required by departmental need

  • Investigate and resolve billing errors and issues; rebill claims when necessary

  • Contact insurances for billing assistance and claim resolution

  • Work with collectors, cash posters, and funding team when issues arise

  • Alert the Manager of Funded Billing & Cash Posting of potential billing/collection issues

  • Update account notes to document billing actions and expected outcomes

  • Research and stay abreast of state, federal, and third-party funding regulations for assigned accounts ensuring billing and payment practices comply with third party payer requirements

  • Act as a back-up to primary, secondary, and other billers

  • Properly document processes so that others can reperform them

  • Provide training to others in the organization to help educate employees on the billing process

  • Perform various other tasks as assigned

Minimum Qualifications:

  • High School Diploma

  • 2 or more years medical billing experience

  • Knowledge of how payments are processed by insurance companies and an understanding of contractual adjustments and refunds preferred

  • Knowledge of medical insurance claims procedures and documentation preferred

What you'll bring:

  • Strong interpersonal and customer service skills

  • Verbal communication skills

  • Teaming skills

  • Proficient in MS Office Word, Excel and Outlook

  • Able to research medical billing information via the internet

  • Able to work in and learn multiple systems as well as easily transition from one system to the next throughout the day

  • Basic data entry and word processing skills

  • Apply independent judgment and manage confidential information

  • Ability to gather data and summarize information

  • Record management

  • Time management skills

  • Ability to work at a desk for a prolonged period of time

  • Ability to work with interruptions in a fast-paced environment

Apply today!

We believe in empowering individuals - including our own employees - to reach their full potential. So, if you want to change lives while growing your own career, we'd love to hear from you.

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