Event Housing Coordinator

Informa Markets, a division within Informa, creates global platforms for industries. We organise over 500 large-scale branded and transaction-oriented events in 14 specialist markets. These are typically not-to-be-missed annual events where buyers and sellers build relationships, see and show products and do business.

We also provide year-round online platforms where companies showcase their businesses and products and buyers conduct research, generating valuable leads, and we provide data and digital content that supports the flow of knowledge and transactions in markets.

The Event Housing Coordinator plays a critical role in supporting the Informa Housing Team, contributing to both the Contracting & Sourcing and Housing Management functions. In this role, you will coordinate and administer hotel room block planning and execution across a portfolio of events. Manage RFP documentation, assist with contract preparation, maintain accurate data records, and support the implementation of attendee accommodation programs that align with Informa's standards for profitability, efficiency, and attendee satisfaction.

This role is based in our Irving, TX Office.

Key Responsibilities

Contracting & Sourcing Support (50%)

• Contract Template Administration:
  
  Assist in drafting, reviewing, and maintaining hotel contract templates to ensure compliance with event and organizational requirements.
• Hotel Loyalty Data Entry:
  
  Accurately enter and update hotel points and loyalty data within the QuickBase platform.
• Hotel Partner Communications:
  
  Organize and maintain updates to hotel partners and internal stakeholders, including Global Sales contacts.

Housing Management & Operations (50%)

• Marketing & Incentive Programs:
  • Support the marketing and promotion of group incentive programs for event attendees.
  • Promote hotel offerings through event websites and other communication channels.
  • Monitor and track hotel incentive usage to maximize attendee value.
• Reporting & Data Collection:
  
  Build templates, compile data, and generate reports related to sustainability and housing performance.
• Travel Discounts Management:
  
  Coordinate and promote airline discount programs for Informa's North American events.
• Special Projects & Initiatives:
  
  Lead or support cross-functional projects to enhance the efficiency and success of housing programs.
• General Administrative Support:
  
  Provide additional administrative assistance as needed to support departmental operations.

• Strong organizational skills and ability to manage multiple tasks in a fast-paced environment
• Educational background in hospitality or relevant experience in hotel sales, convention services, or group reservations preferred
• Strategic thinker with a proactive, resourceful approach to problem-solving
• Excellent written and verbal communication skills
• Proficient in Microsoft Office Suite; willingness to learn additional platforms such as QuickBase and Monday.com
• Familiarity with hotel industry practices and market trends
• Ability to collaborate effectively with internal teams and external partners
• Positive, team-oriented mindset with a commitment to delivering high-quality service

We work hard to make sure Life at Informa is rewarding, supportive and enjoyable for everyone. Here's some of what you can expect when you join us. But don't just take our word for it - see what our colleagues have to say at LifeAt.Informa.com

Our benefits include:

• Freedom & flexibility:colleagues rate us highly for the flexibility and trust they receive, and we support a range of working patterns
• Great community:a welcoming culture with in-person and online social events, our fantastic Walk the World charity day and active diversity and inclusion networks
• Broader impact:take up to four days per year to volunteer, with charity match funding available too
• Career opportunity:the opportunity to develop your career with bespoke training and learning, mentoring platforms and on-demand access to thousands of courses on LinkedIn Learning. When it's time for the next step, we encourage and support internal job moves
• Time out:15 days PTO, rising to 20 after three years and 25 after six years, plus 10 national holidays, a birthday leave day, and the chance to work from (almost!) anywhere for up to four weeks a year
• Competitive benefits, including a 401k match, parental leave, and an ESPP offering company shares at a minimum 15% discount
• Strong wellbeing support through EAP assistance, mental health first aiders, free access to a wellness app, and more
• Recognition for great work, with global awards and kudos programs
• As an international company, the chance to collaborate with teams around the world

this role will automatically expire on 7/11/2025

We're not solely focused on a checklist of skills. We champion energy and ambition and look for colleagues who will roll their sleeves up, join in and help make things happen. If it sounds like a match and you have most - although not all - of the skills and experience listed, we welcome your application.

At Informa, you'll find inclusive experiences and environments where all perspectives and backgrounds are welcomed. As part of this approach and our diversity and inclusion commitments, we are also formally an Equal Opportunities Employer. This means we base decisions on relevant qualifications and merit and do not discriminate on the basis of key characteristics and statuses, including all of those protected by law. Ask us or see our website for full information.

See how Informa handles your personal data when you apply for a job here.