Technology Delivery Manager

Job Description:

Providing for loved ones, planning rewarding retirements, saving enough for whatever lies ahead - our policyholders count on us to be there when it matters most. It's a big ask, but it's one that we have the power to deliver when we work together. We collaborate and innovate - pushing one another to transform not just Pacific Life, but the entire industry for the better. Why? Because it's the right thing to do. Pacific Life is more than a job, it's a career with purpose. It's a career where you have the support, balance, and resources to make a positive impact on the future - including your own.

Pacific Life is looking to invest in bright new talent to ensure we continue to provide excellent value and strengthen relationships with our policyholders. It's in this spirit that we are actively seeking a talented Technology Delivery Manager to our Workforce Benefits Division team in Newport Beach, CA. Relocation assistance may be provided.

As a Technology Delivery Manager, you'll move Pacific Life, and your career, forward by leading cross-functional initiatives in a hybrid, iterative delivery environment. This role requires a delivery leader who brings structure, drives clarity, and ensures steady progress-even when priorities shift. The ideal candidate balances planning with adaptability and operates with a strong sense of ownership and urgency. You will fill a new role to join the Technology Team in the Workforce Benefits Division.

How you'll help move us forward:

• Lead medium to large-scale initiatives across business and technology teams using a combination of Agile, and hybrid delivery methods
• Establish and maintain pragmatic delivery plans, adjusting based on team feedback, stakeholder input, and shifting priorities
• Facilitate clear communication across teams and stakeholders, ensuring timely decision-making and progress transparency
• Identify risks early, manage trade-offs, and escalate when appropriate to maintain delivery momentum
• Partner with product managers, business owners, and delivery leads to ensure scope, timing, and outcomes are aligned
• Monitor work in progress and ensure dependencies, impediments, and delivery constraints are actively managed
• Provide delivery leadership that keeps teams focused, stakeholders engaged, and objectives on track

The experience you bring:

• 5+ years of project delivery experience in hybrid Agile environments (Agile, Scrum, Kanban, SAFe, or mixed models)
• Strong facilitation and communication skills, with a proven ability to lead through ambiguity
• Experience managing delivery in environments with both iterative and milestone-driven work
• Ability to track and manage progress across multiple teams and technologies without heavy overhead
• Familiarity with project and collaboration tools such as Jira, Confluence, Azure DevOps, Microsoft Project, or Smartsheet
• Demonstrated ability to influence without authority and coordinate across stakeholder groups
• A strong understanding of the software development life cycle and working with technical or data analytic teams
• Experience supporting change management efforts, with the ability to identify and analyze impacts for internal stakeholders affected by initiatives.

What makes you stand out:

• Achievement mindset with a bias for action and eager to take initiative
• Ideal candidate will display natural curiosity and Growth Mindset
• Certified ScrumMaster (CSM) or Certified Scrum Professional (CSP) /SAFe Scrum Master (SSM) or SAFe Agilist (SA)/ Project Management Professional (PMP) credentials
• Experience in regulated industries (e.g., insurance, financial services, healthcare) preferred

You can be who you are.

People come first here. We're committed to an inclusive workforce. Learn more about how we create a welcoming work environment at www.pacificlife.com. What's life like at Pacific Life? Visit Instagram.com/lifeatpacificlife.

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Base Pay Range:

The base pay range noted represents the company's good faith minimum and maximum range for this role at the time of posting. The actual compensation offered to a candidate will be dependent upon several factors, including but not limited to experience, qualifications and geographic location. Also, most employees are eligible for additional incentive pay.

Your Benefits Start Day 1

Your wellbeing is important to Pacific Life, and we're committed to providing you with flexible benefits that you can tailor to meet your needs. Whether you are focusing on your physical, financial, emotional, or social wellbeing, we've got you covered.

• Prioritization of your health and well-being including Medical, Dental, Vision, and Wellbeing Reimbursement Account that can be used on yourself or your eligible dependents

• Generous paid time off options including: Paid Time Off, Holiday Schedules, and Financial Planning Time Off

• Paid Parental Leave as well as an Adoption Assistance Program

• Competitive 401k savings plan with company match and an additional contribution regardless of participation

EEO Statement:

Pacific Life Insurance Company is an Equal Opportunity /Affirmative Action Employer, M/F/D/V. If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access our career center as a result of your disability. To request an accommodation, contact a Human Resources Representative at Pacific Life Insurance Company.