Director of Technology - End-User Support
 Boeing Employees Credit Union | |
life insurance, paid time off, paid holidays, 401(k), retirement plan, remote work
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 United States, Washington | |
 Jun 18, 2025 | |
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Is it surprising to hear that a financial institution of 1.5 million members and over $30 billion in managed assets say that success comes from focusing on people, not profits? PAY RANGE The Target Pay Range for this position is $194,400.00-$237,800.00 annually. The full Pay Range is $151,400.00 - $280,900.00 annually. At BECU, compensation decisions are determined using factors such as relevant job-related skills, experience, and education or training. Should an offer for employment be made, we will consider individual qualifications. In addition to your salary, compensation incentives are available for the hired applicant. Incentives are performance based and targets vary by role.BENEFITS Employees and their eligible family members have access to a wide array of employee benefits, such as medical, dental, vision and life insurance coverage. Employees have access to disability and AD&D insurance. We also offer health care and dependent care flexible spending accounts, as well as health savings accounts, to eligible employees. Employees are able to enroll in our company's 401k plan and employer-funded retirement plan. Newly hired employees accrue 6.16 hours of paid time off (PTO) on a per pay period basis based on hours worked (up to a maximum of 160 PTO hours per year) and receive ten paid holidays throughout the calendar year. Additional details regarding BECU Benefits can be found here. IMPACT YOU'LL MAKE: As the Director of Technology - End-User Support, you'll lead the strategy and operations that ensure every employee at BECU, from frontline staff to executives, experiences seamless and secure technology support. You'll drive initiatives to modernize and optimize desktop support, service desk, client services, and collaboration tools, all while fostering a culture of exceptional service and continuous improvement. Your leadership will elevate user experience, operational efficiency, and team performance through innovation, automation, and strong vendor partnerships. By shaping the future of end-user support, you'll empower employees to work confidently and productively, directly contributing to BECU's success and growth. To join this dynamic team, we require candidates to be residents of WA, AZ or TX If you're located in Washington state and within a reasonable driving distance from Tukwila, we are requesting that you come into our HQ on Tuesdays & Wednesdays.For those candidates that live outside the commute distance of TFC and in AZ or TX, this role will be remote. Remote or onsite, we are committed to ensuring you are fully engaged and included in our collaborative environment. WHAT YOU'LL DO:
WHAT YOU'LL GAIN:
QUALIFICATIONS: Minimum Qualifications:
Desired Qualifications:
JOIN THE JOURNEY: Ready to make a positive impact? Looking for an opportunity to be part of a collaborative and innovative team where your ideas and contributions directly support BECU's mission? This is more than a job - it's a chance to advance your career, expand your skills, and help shape the future of BECU's technology landscape. Join us and bring your expertise to the table. Let's achieve great things together at BECU. Your journey of innovation, impact, and professional growth starts here. BECU is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, veteran status, disability, sexual orientation, gender identity, or any other protected status. | |