Entry-Level Team Support Specialist - Operational Video Support (OVS)

JLL empowers you to shape a brighter way.

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

What this job involves -

Seeking an entry-level Team Support Specialist to assist our Operational Video Support (OVS) team with security hardware and audio-visual assets. This role primarily involves supporting technicians in the field with basic tasks such as holding ladders or picking up parts from suppliers or warehouses. The A/V scope is very minimal, with this position focused on providing general assistance rather than technical expertise. Additional responsibilities include CMMS data review, client customer service, project walks for quotations, equipment ordering, and administrative duties.

Your day to day:

• Actively support an environment of teamwork, cooperation, and personal growth
• Assist experienced technicians with field tasks, primarily in a support capacity (holding ladders, handling tools, etc.)
• Pick up parts from suppliers or warehouse locations as needed
• Learn basic operation of various tools and equipment with safety as a priority
• Accompany team members on job walks with clients for new A/V asset requests
• Help coordinate with vendors to obtain quotations for equipment purchases
• Review and maintain data in CMMS systems, keeping asset records and documentation up-to-date
• Communicate with vendors regarding scheduling, quotations, and invoicing
• Work closely under the direction of OVS Manager, OVS Team Lead, and other team members
• Participate in basic technical, safety, and operational process training
• Maintain tools, parts, equipment, and supplies in clean and organized condition
• Receive and deliver vendor parts purchases as required
• Attend weekly OVS team meetings and bi-weekly JLL meetings with account team
• Cover Facility Coordinator duties when requested

Sound like you? To apply you need:

Required Qualifications

• High school diploma or equivalent
• Positive attitude and eagerness to learn
• Basic communication skills
• Ability to work well in a team environment
• Commitment to maintaining a clean and organized work environment
• Basic computer skills including entry-level Microsoft suite proficiency
• Physical ability to lift up to 50 lbs. and use ladders safely
• Willingness to follow safety procedures and wear protective equipment
• Ability to frequently climb, bend, kneel, lift, and/or drive
• Valid California Driver's License
• Reliability and punctuality
• Customer service orientation

Preferred Qualifications

• Some interest in building maintenance, security hardware, audio/visual, or related fields (experience not required)
• Basic familiarity with hand tools
• Trade school, union training, military service, or some college is desirable

Estimated total compensation for this position:

The total compensation range is an estimate and not guaranteed. An employment offer is based on an applicant's education, experience, skills, abilities, geographic location, internal equity and alignment with market data .

Location:

If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

• 401(k) plan with matching company contributions

• Comprehensive Medical, Dental & Vision Care

• Paid parental leave at 100% of salary

• Paid Time Off and Company Holidays

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.

Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at accomodationrequest@am.jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

Pursuant to the Arizona Civil Rights Act, criminal convictions are not an absolute bar to employment.

Pursuant to Illinois Law, applicants are not obligated to disclose sealed or expunged records of conviction or arrest.

Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate.

California Residents only

If you are a California resident as defined in the California Consumer Privacy Act (CCPA) please view ourSupplemental Privacy Statement which describes your rights and disclosures about your personal information.If you are viewing this on a mobile device you may want to view the CCPA version on a larger device.

Pursuant to the Los Angeles Fair Chance Initiative for Hiring Ordinance, JLL will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Accepting applications on an ongoing basis until candidate identified.