Remote

Senior Solution Consultant

Granicus
life insurance, vision insurance, parental leave, long term disability, flex time, 401(k)
United States
Jun 12, 2025
The Company Serving the People Who Serve the People Granicus is driven by the excitement of building, implementing, and maintaining technology that is transforming the Govtech industry by bringing governments and its constituents together. We are on a mission to support our customers with meeting the needs of their communities and implementing our technology in ways that are equitable and inclusive. Granicus has consistently appeared on the GovTech 100 list over the past 5 years and has been recognized as the best companies to work on BuiltIn. Over the last 25 years, we have served 5,500 federal, state, and local government agencies and more than 300 million citizen subscribers power an unmatched Subscriber Network that use our digital solutions to make the world a better place. With comprehensive cloud-based solutions for communications, government website design, meeting and agenda management software, records management, and digital services, Granicus empowers stronger relationships between government and residents across the U.S., U.K., Australia, New Zealand, and Canada. By simplifying interactions with residents, while disseminating critical information, Granicus brings governments closer to the people they serve-driving meaningful change for communities around the globe. Want to know more? See more of what we do here . The Senior Solution Consultant role at Granicus is designed for experienced presales professionals who operate as trusted advisors, strategic collaborators, and internal thought leaders. These individuals own the solution strategy for complex opportunities-partnering with sales, product, services, and leadership to shape the deal, align stakeholders, and design scalable, mission-aligned solutions. Senior SCs influence beyond the opportunity. They coach peers, create assets that elevate team execution, and bring feedback from the field that improves messaging, process, and product. This is a high-autonomy, high-impact role that blends presales excellence with scalable leadership. About our team: We are a collaborative, mission-driven group of presales professionals who are driven by purpose, guided by curiosity, and committed to continuous improvement. We believe in the power of technology to improve lives. We partner closely with sales, product, and marketing to connect government agencies with solutions that create measurable impact. Our team values humility, creativity, and mutual support-and we celebrate small wins as much as major milestones. You'll be joining a supportive environment where questions are encouraged, mistakes are part of learning, and continuous growth is the expectation. How we show up to work: We approach every engagement with empathy, professionalism, and a deep respect for the complexity of public sector work. We show up prepared, curious, and ready to help-whether we're collaborating with a teammate, guiding discovery, or leading a solution presentation. We believe how we show up matters just as much as what we deliver. We trust each other, give feedback generously, and strive to model integrity and thoughtfulness in everything we do. What we're looking for: 5+ years of experience in presales, consulting, solution design, or architecture for SaaS or government tech Proven track record of independently leading discovery, solution design, and internal coordination for complex opportunities Strong executive communication skills and ability to adapt messaging based on stakeholder role and agency priorities Ability to design modular, scalable solutions aligned to product capabilities, mission context, and delivery feasibility Comfortable mentoring peers, shaping internal tools, and contributing to process improvements Fluency with CRM systems (Salesforce), collaboration tools (Teams), and internal documentation platforms Key responsibilities: Lead solution strategy for high-priority opportunities, including discovery, documentation, and stakeholder alignment Collaborate cross-functionally with Product, Services, Architects, and Sales to validate design feasibility and delivery approach Develop and refine solution narratives that connect business goals, product value, and implementation vision Serve as final reviewer or quality bar for solution assets created by peers; provide coaching and structured feedback Contribute to demo planning, stakeholder engagement strategy, and competitive positioning within active deals Identify opportunity patterns or challenges and recommend improvements to frameworks, processes, or tools Support onboarding and enablement by packaging personal expertise into reusable resources and coaching moments How success is measured: Regularly requested by Sales Leadership to lead complex, high-stakes opportunities Demonstrates clear impact on deal strategy, solution clarity, and stakeholder confidence across multiple engagements Delivers solution designs and documentation that require minimal revision and consistently move deals forward Shares expertise through peer coaching, template contributions, or enablement sessions that uplift the team Helps shape field strategy by providing input on messaging gaps, product needs, or engagement models Don't have all the skills/experience mentioned above? At Granicus, we are trying to build diverse, inclusive teams. We do not have degree requirements for most of our roles. If you don't meet every requirement above but are excited to learn more, we encourage you to apply. We might just be able to find another role that could be a perfect fit! Security and Privacy Requirements - Responsible for Granicus information security by appropriately preserving the Confidentiality, Integrity, and Availability (CIA) of Granicus information assets in accordance with the company's information security program. - Responsible for ensuring the data privacy of our employees and customers, their data, as well as taking all required privacy training in a timely manner, in accordance with company policies. The Team - We are a remote-first company with a globally distributed workforce across the United States, Canada, United Kingdom, India, Armenia, Australia, and New Zealand. The Culture - At Granicus, we are building a transparent, inclusive, and safe space for everyone who wants to be a part of our journey. - A few culture highlights include - Employee Resource Groups to encourage diverse voices - Coffee with Mark sessions - Our employees get to interact with our CEO on very important and sometimes difficult issues ranging from mental health to work-life balance and current affairs. - Microsoft Teams communities focused on wellness, art, furbabies, family, parenting, and more.-=- - We bring in special guests from time to time to discuss issues that impact our employee population The Impact - We are proud to serve dynamic organizations around the globe that use our digital solutions to make the world a better place - quite literally. We have so many powerful success stories that illustrate how our solutions are impacting the world. See more of our impact here . The Benefits At Granicus, we offer a competitive benefits package that allows employees to tailor benefits to their needs. Benefits listed below are for employees based in the U.S. - Flexible Time Off - Medical (includes an option that is paid 100% by Granicus!), Dental & Vision Insurance - 401(k) plan with matching contribution - Paid Parental Leave - Employer-paid Short and Long Term Disability Insurance, Group Term Life Insurance and AD&D Insurance - Group legal coverage - And more! Granicus is committed to providing equal employment opportunities. All qualified applicants and employees will be considered for employment and advancement without regard to race, color, religion, creed, national origin, ancestry, sex, gender, gender identity, gender expression, physical or mental disability, age, genetic information, sexual or affectional orientation, marital status, status with regard to public assistance, familial status, military or veteran status or any other status protected by applicable law.