On-Site Desktop/Tech Support: III (Senior) - NY

Job Title: On-Site Desktop/Tech Support: III (Senior) - NY

Duration: 06/23/2025 to 09/22/2025 (Potential to extend)

Location: New York NY USA 10022

Pay Rate: $33.00 - $36.12 hourly on W2

JOB SUMMARY

Description:

Duration: 3 month contract to hire
Location: 100% onsite M-F 9am-5:30pm

• Presents well, has a Professional presence while remaining personable
• Ability to deal with Executives
• Ability to provide VIP White glove service
• Exemplary customer service skills (verbal and written)
• Onsite (not hybrid or remote) at between 9 and 5:30pm with some local travel
• Works well independently as well as in a team setting
• Flexible and able to readjust due to changing priorities in an Executive environment
• Ability to manage multiple competing priorities and prioritize effectively
• Good time and task management skills
• High level of emotional intelligence
• Mobile device computing skills
• Basic hardware, network, and telecom troubleshooting and support
• MS 365 knowledge
• ServiceNow and Ivanti experience a plus
• Ability to perform Root Cause Analysis
• Experience working with processes and procedures in a large organization preferable
• Re-images computers, performs data migrations and restorations
• Proficient Windows and Mac troubleshooting and support
• Conducts remote problem solving as needed
• Growth mindset
• Able to lift 50 lbs. unaided
• Years Exp: 5 - 10

Dexian is a leading provider of staffing, IT, and workforce solutions with over 12,000 employees and 70 locations worldwide. As one of the largest IT staffing companies and the 2nd largest minority-owned staffing company in the U.S., Dexian was formed in 2023 through the merger of DISYS and Signature Consultants. Combining the best elements of its core companies, Dexian's platform connects talent, technology, and organizations to produce game-changing results that help everyone achieve their ambitions and goals.

Dexian's brands include Dexian DISYS, Dexian Signature Consultants, Dexian Government Solutions, Dexian Talent Development and Dexian IT Solutions. Visit https://dexian.com/ to learn more.

Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.