Account Manager | Elite EXTRA

Epicor
United States, Minnesota, Minneapolis
Jun 10, 2025
Account Manager \| Elite EXTRA Join Epicor as an Account Manager! The Account Manager is responsible for working closely with the sales team to implement new customers with the Last Mile Logistics solution, Elite EXTRA. The Account Manager will take the lead to fully implement Elite EXTRA for the customer and build relationships to ensure a successful experience and positively represent the team. What you will be doing: Work with new customers to understand their business objectives and implement the solution into their day-to-day business Develops and manage relationships with new and existing customers Ability to develop and execute all phases of the implementation process Work closely with various teams including sales, integration, and customer support to ensure a seamless experience for the customer Monitor usage and performance and suggest improvements/changes as needed throughout the implementation process What you will likely bring: Proven track record of successfully implementing software and working directly with customers Excellent communication and project management skills Self-starter with the ability to manage time and stay organized Ability to provide training and end-user support during the implementation process, as needed. Demonstrate strong customer service, and interpersonal, skills 3+ years applicable experience and demonstrated success/knowledge. Bachelor's degree preferred. About Epicor At Epicor, we're truly a team. Join 5,000 talented professionals in creating a world of better business through data, AI, and cognitive ERP. We help businesses stay future-ready by connecting people, processes, and technology. From software engineers who command the latest AI technology to business development reps who help us seize new opportunities, the work we do matters. Together, Epicor employees are creating a more resilient global supply chain. We're Proactive, Proud, Partners. Whatever your career journey, we'll help you find the right path. Through our training courses, mentorship, and continuous support, you'll get everything you need to thrive. At Epicor, your success is our success. And that success really matters, because we're the essential partners for the world's most essential businesses-the hardworking companies who make, move, and sell the things the world needs. Competitive Pay & Benefits Health and Wellness: Comprehensive health and wellness benefits designed to support your overall well-being. Internal Mobility: Opportunities for mentorship, continuing education, and focused career goal setting, with 25% of positions filled internally. Career Development: Free LinkedIn Learning licenses for everyone, along with our Mentoring Program to boost your personal development. Inclusive Workplace: Collaborate with a diverse team in an inclusive, global workplace that fosters innovation and celebrates partnership. Work-Life Balance: Policies built on mutual trust and support, encouraging time off to rest, recharge, and reconnect. Global Mobility: Comprehensive support for international relocations and permanent residency processes. Equal Opportunities and Accommodations Statement Epicor is committed to creating a workplace and global community where inclusion is valued; where you bring the whole and real you-that's who we're interested in. If you have interest in this or any role- but your experience doesn't match every qualification of the job description, that's okay- consider applying regardless. We are an equal-opportunity employer. Range: Minimum: $50,000 USD Maximum: $130,000 USD The salary range provided reflects the national average for this job title and does not represent compensation specific to Epicor Software Corporation. Actual compensation will vary based on experience, qualifications, and market factors relevant to the position. Recruiter: Kevin Towers