Service Desk Technician, Tier I

Who we are:

Cornerstone Capital Bank is a new bank, with over $330 million in capital and $2 billion in total assets and arises from the combination of mortgage industry giant Cornerstone Home Lending and community banking standout Roscoe State Bank. You'll be on the front end of working for an innovative large community bank that is a leader in mortgage lending and community banking and growing in middle-market commercial and real estate lending.

We honor God by using our talents to make a positive difference in the lives of our Team Members, Clients, Shareholders, Communities, and the People who provide services to us.

Who we are looking for:

Cornerstone is a fantastic company, made up of fantastic team members. We are reimaging ourselves as a technology company that will provide the best home lending experience through engaging lending teams and innovative solutions, designed to ensure repeat customers, and maximize referrals. We're looking for a talented IT Service Desk Technician who is passionate about solving problems and providing solutions to technology issues.

• Location: Hybrid in Englewood, CO

Key Responsibilities:

• You'll be a member of the IT support team providing Tier I level software, hardware, and network support.
• You'll be responsible for assisting end users on a day-to-day basis with IT related issues.
• You will utilize the ticketing system and document issues and results in real time.
• You'll possess a positive attitude when working with others and have a helpful spirit when finding solutions.
• You'll be technically savvy, detail oriented and works well in various business and technical settings.

What you'll need to be successful:

• High School Diploma or equivalent required
• Requires a base knowledge of computer fundamentals and troubleshooting
• Attention to detail and ability to work in a team environment
• Excellent communication skills; both verbal and written
• A Plus Certification or equivalent experience preferred
• Excellent troubleshooting and problem-solving skills

What to do next:

If Cornerstone sounds like the place for you (and if you have the qualifications, drive, and passion to match), we invite you to become a member of our winning team! And remember, once you're a part of our Cornerstone team, we'll continue to invest in you as a valuable asset to our company. As many of our team members can tell you, there's something special about working at Cornerstone.