Senior Business Insurance Placement Specialist

At Community Financial System, Inc. (CFSI), we are dedicated to providing our customers with friendly, personalized, high-quality financial services and products. Our retail division, Community Bank, N.A., operates more than 200 customer facilities across Upstate New York, Northeastern Pennsylvania, Vermont and Western Massachusetts. Beyond retail banking, we also offer commercial banking, wealth management, investment management, insurance and risk management, and benefit plan administration.

Just as our employees are committed to helping our customers manage their finances, we're committed to our employees. After all, they make it happen for our customers every day.

To ensure our people can enjoy long and successful careers here at CFSI, we offer competitive compensation, great benefits, and professional development and advancement opportunities. As an equal-opportunity workplace and affirmative-action employer, we celebrate and support a diverse workplace for the benefit of all: our employees, customers and communities.

Prepares applications and markets new and existing accounts. Assists producers and senior management in the writing of new business and retaining renewal accounts.

• Prepare applications and/or specifications and review for accuracy and make suggestions for optional and additional coverages. Make submissions to insurance companies, follow up for quotes, negotiate with companies, and meet with producers to review/analyze marketing results for prepare for proposals.
• Awareness and familiarity with insurance company underwriting, guidelines and authority.
• Rate and quote new and renewals risks as assigned, to include quoting accounts on insurance company websites.
• Keep abreast of trends and markets. Research and develop new and improved markets to maintain a competitive status for the accounts brought into the agency as new business.
• Promote a professional and positive working relationship with our various insurance companies. Attend insurance company meetings as requested.
• Keep current on all insurance company's coverages, rates, changes, forms, communications, etc.
• Prepares summaries and proposals for new and renewal accounts that are changing companies.
• Responsible for requesting policies from insurance companies, issuing binders and certificates, auto identification cards and invoicing agency billed premiums.
• Working knowledge and competency in use of agency management system (Applied Epic), Microsoft Word, imaging system and various insurance companies' rating systems as required.
• Participate in seminars and classes for skill and knowledge development
• Determine carriers to be used on prospective accounts.
• Contact carriers, producers and customers as needed.
• Maintain marketing files.
• Perform other duties as required.
• Maintain proficient knowledge of, and demonstrate ongoing compliance with all laws and regulations applicable to this position, ensure ongoing adherence to pertinent policies, procedures, and internal controls, and meet all job-specific training requirements in a timely fashion

To perform this position successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Education:

• High School Diploma

Professional Certifications/Licenses:

• Property/Casualty License Required
• Insurance Industry Designation (CISR, CIC, etc.) preferred

Experience/Skills:

• Minimum five (5) years of Insurance experience required, preferably in a role focused on insurance placement.
• Customer Service Experience required
• Ability to use menu-driven software, agency management system and insurance company websites and rating systems in addition to Word and Excel programs
• Ability to work independently
• Good organizational skills with the ability to manage multiple tasks efficiently
• Excellent interpersonal, communication and negotiation skills
• Must possess a valid driver's license and clean motor vehicle record

Compensation: Commensurate with experience plus potential for annual merit increase. In addition to your competitive salary, you will be rewarded benefits including: 11 paid holidays, paid vacation, Medical, Vision & Dental insurance, 401K with generous match, Pension, Tuition Reimbursement, Banking discounts and the list goes on!

Physical Requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee may be required to stand, walk or sit. Use hands and fingers, handle or feel, reach with hands or arms, and speak and hear. The employee may occasionally be required to lift and or move up to 25 pounds. Specific vision abilities required by this job include close vision, and the ability to focus.

The Company is an Affirmative Action, Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation and gender identity), national origin, citizenship status, age, disability, genetic information, veteran status, or any other characteristic protected by applicable federal, state or local law.

The Company will make reasonable accommodations for qualified individuals with a disability. If you have a physical or mental impairment and would like to request an accommodation with respect to the application process, please contact the Human Resources Department.