Banker Experience Lead BA

Location:

• Manages a cross-functional team in optimization of application capabilities & business processes.
• Provide analysis leadership for mid to large initiatives - scope development, staffing, ensuring quality, standard analysis deliverables and oversight for delivery.
• Provide Business Analysis and Project/Product support for the development, enhancement, quality assessment, and on-going support of the relevant lines of business (LOBs).
• Utilize industry trends to influence requirements for new application features and enhancements that are consistent with strategic priorities.
• Develops and standardizes practices for maintaining requirements documentation, formats and repositories ensuring traceability between scope, feature, functional requirements
• Collaborates with users, vendor, and development team members to deliver the best technical solution which meets the business requirements.
• Works with Business Architects, Enterprise Architects, Domain Principal Engineer / Tech leads to derive best practices and tech debt backlog to develop ideal state architecture
• Identify the business needs of the users, outline potential solutions, and translate business requirements to an appropriate format for requirements including user stories/acceptance criteria, process flows, data mapping (source to target mappings), functional and non-functional requirements to convey with appropriate level of detail to the development team.
• Coaches the BA team on the standard deliverables to drive consistent and efficient outputs.
• Liaison to obtain clarification for development and testing teams on intended functionality / user stories.
• Significantly contributes to the design process to ensure it supports business requirements and an optimized user experience.
• Capture requirements for a highly complex system and/or multiple systems across multiple stakeholders; understands and applies the SDLC to the execution of deliverables.
• Ability to derive scope, business architecture, and drive business system context and integrations
• Translate business requirements into technical requirements considering multiple users, risks, and/or impact scenarios and convey with appropriate level of detail to the development team.
• Apply expertise of the business and its trajectory and work with technical and business teams to support business objectives and align to the roadmap.
• Work with QAS to develop project testing strategy.
• Support and/or participate in user acceptance testing to ensure quality in application releases and user experience.
• Advises on security, risk management, and IT process principles and escalate to appropriate team(s) as needed.
• Partners effectively with security and risk teams to ensure tech portfolio changes adhere to standards.
• Active leadership in Agile squad ceremonies, utilize Agile principles, and tools (Confluence, JIRA).
• Actively leads BA Center of Excellence efforts in evolving requirements analysis and management practices

Required Skills:

• 15+ years of experience working as a Business System Analyst or related IT roles
• Proven track record for analytical and problem-solving skills
• Adaptability to learn and contribute to any domain level topics
• Familiarity with business architecture and relationship to systems architecture and integrations
• Must be able to familiarize with and be hands on with the software application platform(s) supported by the squad
• Must be able to familiarize and understand technical implementation of the software application platform(s) and bridge the gap between business and technology
• Ability to work in a group/team setting.
• Ability to work independently with minimal direction.
• Takes accountability/responsibility for tasks and actions
• Excellent written and verbal communication skills
• Strong collaboration skills and team player with positive attitude
• Familiar with Agile, Scaled Agile Framework and Waterfall concepts
• Experience working in agile squads
• MS Suite proficiency Word, Excel, PPT
• Experience with Agile methodology
• Experience using JIRA and Confluence
• Business Analysis deliverable in the form of business / technical scope, use cases, process flows, data mapping documentation
• Ability to break down complex concepts into simple and digestible requirements
• Execute Design thinking, Systems thinking when developing requirements artifacts
• Must be driven to deliver quality and have attention to detail
• Familiarity with mainframe, batch and real time (REST, Kafka or other)

Preferred Skills:

• Bachelor's degree preferably in IT / Computer Science
• Experience in Retail Branch Operations
• Certifications (CBAP, agile certifications)

COMPENSATION AND BENEFITS

This position is eligible to earn a base salary in the range of $94,000 to $175,000 annually depending on location and job-related factors such as level of experience. Compensation for this role also includes eligibility for short-term incentive compensation and deferred incentive compensation subject to individual and company performance.

Please click here for a list of benefits for which this position is eligible.

Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing HR_Compliance@keybank.com.