Clerical Supervisor 1 - Bucks CAO

If you have exceptional organizational and leadership skills, then the position of Clerical Supervisor 1 at the Department of Human Services (DHS), Bucks County Assistance Office (CAO) may be a perfect fit for you! This role will require a motivated individual with advanced clerical and multitasking abilities to provide administrative support, oversee clerical staff, and handle confidential information. Do not hesitate-apply now to showcase your talents and make a positive impact!

As a confidential Clerical Supervisor 1, you will play a critical role in ensuring the smooth functioning of clerical operations of the Hearings and Appeals Unit. Your duties will involve supervising and managing clerical employees responsible for processing client appeals and maintaining accurate records. You will also be responsible for tracking and organizing information from the Bureau of Hearings and Appeals for scheduled hearings, as well as communicating effectively with staff regarding pending hearings. In this role, you will assign work to subordinates in a fair and equitable manner, address any personnel issues, and make recommendations for appropriate action. Additionally, you will be required to evaluate the performance of employees and hold conferences to discuss their progress and performance. Another important aspect of this position will be managing the data entry of confidential information. It is important for you to have a working knowledge of office equipment and be able to make service calls when needed to ensure the operational efficiency of the office.

Interested in learning more? Additional details regarding this position can be found in the position description.

Work Schedule and Additional Information:

• Full-time employment, 37.5 hours per week
• Work hours are 8:30 AM to 5:00 PM, Monday - Friday, with a 60-minute lunch.
• Overtime and travel as operationally necessary
• Telework: You will not have the option to telework in this position.
• WORK CONDITIONS: Assigned duties are performed in a controlled office environment. In counties with district offices, employees may be reassigned to different work sites due to operational needs. Reassignments will be made in compliance with contract language.
• Salary: Selected candidates who are new to employment with the Commonwealth of Pennsylvania will begin employment at the starting annual salary of $39,785.00 (before taxes).
• You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

QUALIFICATIONS

Minimum Experience and Training Requirements:

• One year as a Clerical Assistant 2 (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); or
• One year of moderately complex clerical experience; or
• An equivalent combination of experience and training.

Other Requirements:

• You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency.
• Hiring preference for this vacancy may be given to candidates who live within Bucks County. If no eligible candidates who live within Bucks County apply for this position, candidates who reside in other counties may be considered.
• You must be able to perform essential job functions.

Legal Requirements:

• A conditional offer of employment will require submission of criminal history reports. See hiring agency contact information.
• You must pass a background investigation.

How to Apply:

• Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
• If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.
• Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.
• Failure to comply with the above application requirements may eliminate you from consideration for this position.

Veterans:

Telecommunications Relay Service (TRS):

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.

• Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).
• Your score is based on the detailed information you provide on your application and in response to the supplemental questions.
• Your score is valid for this specific posting only.
• You must provide complete and accurate information or:
  • your score may be lower than deserved.
  • you may be disqualified.
• You may only apply/test once for this posting.
• Your results will be provided via email.