Sr. Digital Operations Manager

About the Role:

The Digital Marketing team at PitchBook is focused on executing high-impact and measurable programs across paid media, SEO, ABM, email, and web. Operating at the center of channel marketing and stakeholder collaboration, the Digital team supports go-to-market campaigns, product launches, and always-on programs. As our operations scale, we are building the structure needed to ensure predictable planning, execution, and alignment within the Digital team and across key stakeholder groups.

The Sr. Digital Operations Manager is a senior individual contributor who leads through influence and enables the operational backbone of the digital marketing team. This role is responsible for managing the team's rhythm of business, intake processes, cross-functional alignment, and prioritization efforts. You will contribute across a range of strategic and executional initiatives - from quarterly planning and launch frameworks to ongoing campaign and creative coordination.

This role acts as a connector between planning and delivery, helping ensure the right work is scoped, resourced, and sequenced across teams. You will work closely with partners across Brand & Creative, Marketing Platforms, Marketing Intelligence, and Enterprise Technology to ensure digital workstreams move forward with clarity, efficiency, and accountability. You will help bridge the gap between creative development, testing cycles, media execution, and optimization to support better-integrated and more impactful digital marketing programs.

Primary Job Responsibilities:

• Manage the Digital Marketing team's operating rhythm, including sprint planning, team stand-ups, backlog grooming, and retrospective cadences
• Coordinate work intake and prioritization across cross-functional groups, ensuring alignment with broader stakeholder roadmaps and campaign timelines
• Collaborate with key stakeholders to define deliverables, resourcing needs, milestones, and success criteria for digital initiatives
• Ensure integrated workflows between digital and partner teams, supporting the creative production, testing, and optimization cycles of our programs
• Align digital execution to PitchBook's GTM frameworks, surfacing cross-functional dependencies and risks early
• Own project tracking infrastructure, ensuring visibility into current and upcoming priorities across the portfolio
• Proactively identify blockers, risks, and resourcing gaps; escalate and collaborate for resolution
• Champion process improvement efforts that increase operational efficiency and repeatability within the Digital team
• Influence without authority to maintain momentum across teams, clarify expectations, and ensure accountability for shared goals
• Support the vision and values of the company through role modeling and encouraging desired behaviors
• Participate in various company initiatives and projects as requested

Skills and Qualifications:

• 6+ years of experience in marketing operations, project/program management, or product operations
• Experience working in sprint-based development environments (Agile, Scrum, or Kanban)
• Familiarity with product management principles and tools (e.g., story writing, backlog grooming, ticket prioritization)
• Proven success managing multiple cross-functional projects and aligning competing priorities
• Proficiency with project management tools (e.g., Jira, Asana, Monday.com) and documentation platforms (e.g., Confluence, Notion)
• Excellent organization, communication, and collaboration skills
• Ability to influence without authority and maintain strong stakeholder relationships
• Attention to detail, resourcefulness, and comfort with ambiguity are essential

Benefits + Compensation at PitchBook:

Physical Health

• Comprehensive health benefits
• Additional medical wellness incentives
• STD, LTD, AD&D, and life insurance

Emotional Health

• Paid sabbatical program after four years
• Paid family and paternity leave
• Annual educational stipend
• Ability to apply for tuition reimbursement
• CFA exam stipend
• Robust training programs on industry and soft skills
• Employee assistance program
• Generous allotment of vacation days, sick days, and volunteer days

Social Health

• Matching gifts program
• Employee resource groups
• Subsidized emergency childcare
• Dependent Care FSA
• Company-wide events
• Employee referral bonus program
• Quarterly team building events

Financial Health

• 401k match
• Shared ownership employee stock program
• Monthly transportation stipend

*Please be aware the above PitchBook benefit and perk offerings are subject to corresponding plan and policy documents and may change during the course of your employment.

Compensation

• Annual base salary: $100,000-$121,500
• Target annual bonus percentage: 10%

*Starting pay will be based on several factors and commensurate with qualifications & experience. We also have a location-based compensation structure; there may be different ranges for candidates by location.

Working Conditions:

We believe our business and our culture are strongest when we work together in person. We also know that it's helpful to have some flexibility to work remotely. Most roles work in the office 3+ days/week, and some are expected to work in the office 4-5 days/week. The current expectation for this role is that you are working in the office 3+days/week and that you are in the office full-time during the training period, for which the length varies by role. During an initial phone screen, the team will discuss expectations for this specific position.

The job conditions for this position are in a standard office setting. Employees in this position use PC and phone on an on-going basis throughout the day. Limited corporate travel may be required to remote offices or other business meetings and events.

Life At PB:

We are consistently recognized as a Best Place to Work and our culture is at the heart of our success. It's our fundamental belief that people do and create great things and that people are the cornerstone of prosperity. We believe that proactively seeking out different points of view, listening to others, learning, and reflecting on what we've heard creates a sense of belonging within PitchBook and strengthens the PitchBook community.

We are excited to get to know you and your background. Concerned that you might not meet every requirement? We encourage you to still apply as you might be the right candidate for the role or other roles at PitchBook.

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